Top Tech Jobs & Startup Jobs

Supports the design, integration, testing, documentation, and commissioning of railroad signaling and communications systems. Assists with engineering drawings, wiring diagrams, system integration, technical reports, compliance reviews, and project coordination under senior engineer supervision. The role develops knowledge of railroad standards, safety practices, and regulations and may require occasional travel to project and client locations.

Manages customer orders from inquiry through delivery, including documentation, pricing, work orders, invoicing support, shipment coordination, customs documentation, and issue resolution. Communicates with customers, sales, production, finance, engineering, and creative teams to ensure accurate and timely fulfillment. Supports prospecting, market research, sales materials, new-business development, and process improvement while maintaining customer satisfaction and on-time delivery.

Leads waterfront engineering projects involving ports, harbors, terminals, marine facilities, shoreline infrastructure, and coastal assets. Builds client relationships, supports planning, design, analysis, project delivery, construction-phase reviews, and multidisciplinary coordination. Develops engineering plans, specifications, reports, and calculations while contributing to proposals, pursuits, business development, and regional practice growth across Detroit and the Great Lakes.

Manages sponsored research proposal submissions, including compliance reviews, budgets, subrecipient coordination, sponsor negotiations, certifications, and deadline tracking. Supervises 4–8 Proposal Analysts, prioritizes workloads, provides training, maintains proposal databases, and advises faculty and administrators on federal, state, institutional, and sponsor requirements. Leads process improvement and ensures proposal data accuracy and final submission approval.

Leads the global services operations function supporting training and advisory delivery across North America, EMEA, and APAC. Responsibilities include capacity planning, scheduling, delivery lifecycle management, KPI and financial reporting, quality programs, client experience, process improvement, systems adoption, automation, and building a new distributed operations team. The role partners with Finance, Sales, Product, Content, and regional delivery teams while driving scalable, consistent, and profitable service execution.

Manage customer communications between sale and activation, including onboarding, underwriting requirements, monitoring-data verification, installation scheduling, billing accuracy, and issue resolution. Coordinate with sales, field operations, and underwriting teams while providing accurate product, pricing, promotion, and discount information. Conduct inbound and outbound calls, address customer concerns, and ensure timely installation approvals and customer satisfaction.

Own the full lifecycle of customer solutions, from discovery with school leaders through requirements, prototyping, agentic workflows, data pipelines, evaluations, production deployment, and handoff. Partner with Sales to support deals, translate stakeholder needs into shippable solutions, make technical architecture decisions, manage timelines, and collaborate with Product, Engineering, and DevOps. The role also involves mentoring engineers and working with messy education data using Snowflake and modern data engineering practices.

Provides technical leadership for customer software delivery, designing and integrating scalable solutions, troubleshooting complex issues, defining engineering standards, ensuring quality and regulatory compliance, mentoring engineers, and collaborating with customers and cross-functional teams. The role requires expertise in software architecture, cloud technologies, SQL, web technologies, healthcare interoperability standards, API integrations, and medical software deployments.

Provides administrative support to the Tax and Investment Departments by managing compliance deliveries, filing systems, office supplies, mail, invoices, check requests, and desk procedures. Handles confidential tax and banking information, coordinates office functions, and supports tax-related projects. The role requires strong organization, attention to detail, computer proficiency, judgment, and the ability to manage multiple assignments with limited supervision.

Handle inbound customer retention calls to resolve account closure requests, offer solutions and educate customers on benefits and rewards, follow company procedures and compliance standards, and maintain control of conversations while addressing objections and questions.