Top Tech Jobs & Startup Jobs

Support learners by phone with tuition payment concerns, account status questions, payment options, and payment processing. Handle high-volume inbound and outbound calls, document interactions, follow privacy and call-handling procedures, and meet service, quality, schedule, and performance goals. The role requires empathetic communication, active listening, accurate data entry, comfort requesting payment, and effective navigation of multiple computer systems in a remote, collaborative environment.

Coordinates recruiting and hiring activities, including job postings, candidate screening, interview scheduling, candidate communications, offer letters, and pre-employment requirements. Supports onboarding, background checks, drug testing, E-Verify, HRIS updates, recordkeeping, compliance, benefits, leave, employee relations, performance management, training, and process improvements. Maintains accurate applicant and employee records while responding to inquiries and supporting HR initiatives.

Owns the strategy, execution, optimization, and reporting of lifecycle email marketing campaigns. Builds automated customer journeys, manages segmentation and marketing automation platforms, leads A/B testing, analyzes performance, and connects campaigns to conversion, retention, engagement, and revenue KPIs. Partners with CX, Sales, and Customer Service while managing and developing team members.

Provides customer support through phone and email, resolves account, billing, booking, equipment, and service issues, and records interactions in CRM systems. Manages booking creation, approval, updates, and cancellations; coordinates with depots and service centers; generates sales leads; and prepares shift handover reports. The role requires strong communication, problem-solving, data-entry, multitasking, and customer relationship skills while meeting response-time, quality, and satisfaction KPIs.

Maintains, troubleshoots, and enhances an established Salesforce platform through Apex development, Lightning Web Components, automation, configuration, integrations, and production support. The role analyzes legacy code, maintains test coverage, optimizes queries, supports APIs and authentication dependencies, and partners with Sales Operations, IT, and business stakeholders to deliver stable, scalable Salesforce solutions.

Supports the maintenance, implementation, upgrades, testing, and troubleshooting of online banking platforms, including mobile deposit, bill pay, e-statements, digital account opening, member chat, and rewards systems. Provides technical assistance to staff and members, monitors system activity, reports anomalies, tracks issues through resolution, and identifies process improvements. Collaborates cross-functionally to streamline workflows and improve digital banking experiences.

Provides administrative and procedural support for IP practice systems, including matter openings, data updates, document processing, transfers, audits, reports, and client procedures. Maintains project logs and documentation, supports operational issue resolution, collaborates with managers and supervisors, and completes billable projects. Requires strong organization, attention to detail, communication, confidentiality, and proficiency with Microsoft Office.

Supports enterprise strategy execution by managing high-priority projects, coordinating cross-functional stakeholders, tracking milestones, identifying risks, and developing actionable plans. Conducts research, analyzes internal and external data, builds business cases, dashboards, presentations, scenarios, and benchmarks for executive audiences. Contributes to platform growth, innovation partnerships, data and AI enablement, finance planning, ROI analysis, and governance activities across a matrixed academic health system.

Coordinate a part-time supported employment program in Dallas by supervising participants, managing schedules and timesheets, supporting staff, maintaining contract relationships, resolving issues, developing partnerships, delivering training, and providing on-site employee support. The role serves as AHRC NYC’s regional representative and liaison among contract customers, partner agencies, employees, and the organization.

Supports manufacturing finance at a production facility through cost accounting, operational rate development, budgeting, inventory reconciliation, month-end close, variance analysis, financial reporting, and cost-reduction initiatives. The role partners with operations and leadership, evaluates capital project ROI, leads physical inventory counts, reviews labor and overhead rates, and drives process improvements.