Top IT Support & Helpdesk Jobs in Houston, TX

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

As a Field Technician, you will ensure the smooth operation of display devices by troubleshooting issues, working with the operations team, and traveling to store locations as needed.

Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

The Senior System Support Analyst provides end user support, manages hardware and server issues, creates documentation, and resolves escalations. This role involves client interaction and maintaining system performance in a dynamic environment.

The IT Support Specialist provides technical support to end users, diagnosing issues with hardware and software, managing help desk requests, and performing hands-on fixes.

Provide Level 2 desktop/laptop and mobility support for attorneys and staff, perform installations/upgrades, troubleshoot hardware/software/network/telephony issues, document resolutions, support pilots and roll-outs, and act as liaison between end users and IT engineers.