Top IT Support & Helpdesk Jobs in Houston, TX

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Systems Support Engineer will provide strategic IT support, troubleshoot hardware and network issues, develop automation solutions, and improve user efficiency with a focus on Windows systems.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.

Lead IT Manager for Data Operations and Platforms, responsible for strategy, development, and management of data products and analytics platforms, overseeing team performance and ensuring compliance with security standards.

The Sr. System Support Analyst provides end user support, hardware and server support, and ensures documentation maintenance. Responsibilities include troubleshooting technical issues, managing client servers, and supporting applications and hardware installations.

The Systems Administrator will manage virtualization, ensure security across networks, perform troubleshooting, and maintain compliance standards in a fast-paced environment.