Top Customer Support Jobs in Houston, TX

Provides remote customer support for leading brands by handling inquiries, troubleshooting issues, reviewing transactions, supporting sales, protecting customer information, and managing cases accurately. The role requires empathetic communication, independent work, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Applicants must maintain a quiet home workspace, meet computer and internet requirements, complete background and drug screenings, and work 15–25 hours weekly.

Provides frontline support to convenience stores by monitoring, troubleshooting, and coordinating equipment, technology, fuel, and facility issue resolution. Uses remote monitoring tools, guides store personnel through troubleshooting, manages site issues and work orders, dispatches technicians and contractors, escalates urgent requests, and coordinates with vendors and field teams. The role also supports RTOC process improvements, technology rollouts, data cleanup, and maintenance projects while helping reduce downtime and maintain safe, reliable store operations.

Investigate and respond to consumer complaints submitted through Departments of Insurance, Better Business Bureaus, and other channels. Manage complaint mailboxes, logs, and documentation; coordinate with internal teams, carriers, and producers; identify regulatory compliance vulnerabilities; track remediation; and support underwriting, product, and compliance audits. The role requires timely, professional written responses, strong analytical judgment, prioritization, and composure in a high-pressure environment.

Maintains existing customer accounts and processes new account applications in SAP. Provides support by phone, email, and chat; updates billing, shipping, contact, and purchasing data; processes credit applications; validates tax exemptions; investigates undeliverable shipments; resolves account issues with internal teams; and maintains quality and performance metrics.

Seasonal Basketball Scorekeeper and Clock Operator runs the scoreboard and game clock, records scores, fouls, player eligibility, possession, and results, and submits required paperwork. The role also prepares and dismantles equipment, communicates issues to supervisors, responds to emergencies, and provides professional customer service during scheduled evening games.

Leads late-hour Member Assistance Center operations by providing phone, chat, text, email, and video support; resolving escalated member issues; explaining lending products; gathering loan applications; coaching representatives; managing schedules and coverage; authorizing fee waivers and overrides; and supporting supervisors. Ensures compliance, confidentiality, service quality, team morale, and effective problem resolution in a high-volume credit union call center.

Serve as primary client contact for routing, student information, and school schedules; manage and monitor daily scheduled trips; communicate with school districts, transportation partners, parents and team members via phone, email, text and chat; troubleshoot and escalate issues; navigate multiple computer systems; comply with DOT and company safety and testing requirements; may require bilingual proficiency for designated roles.

Provide complex client service and support including transaction processing, reconciliations, manual account updates, and problem resolution. Serve as primary client contact, ensure regulatory compliance, collaborate with technology teams, escalate complex issues, and review work of other support staff.

Provides direct support to participants, hosts, and representatives in international exchange programs. Responsibilities include resolving escalated cases, counseling participants, handling insurance claims, reviewing applications, maintaining SEVIS records, issuing DS-2019 forms, supporting host vetting, and coordinating with internal teams. The role requires high-volume case management, regulatory accuracy, cultural sensitivity, after-hours emergency support, and excellent communication.

Provides senior-level customer support for Staples HiTouch customers by resolving complex inquiries, managing service requests, documenting cases, recommending relevant solutions, and coordinating with internal teams. The role emphasizes first-contact resolution, accurate follow-up, customer satisfaction, performance metrics, process improvement, and proficiency across multiple systems. It is a remote position requiring occasional weekend and holiday availability.