Top Operations & Support Jobs in Houston, TX

Provides onsite desktop and end-user IT support for Windows and macOS environments. Responsibilities include workstation troubleshooting, device deployment, incident triage, ticket documentation, identity and access management, MFA and password support, escalation to remote technical teams, and customer communication. The role also identifies recurring issues, supports root-cause analysis, and maintains a professional onsite presence.

Provides corporate office administration and facilities support, including shipping, mail, fleet vehicle coordination, conference room and event setup, employee desk setup and exits, office supplies inventory, badge and photo processing, front desk coverage, vendor coordination, maintenance requests, equipment upkeep, and support for office moves and construction projects.

Part-time intern supporting IDEA’s Academic Services team with daily administrative and operational tasks, project execution, information tracking, report and presentation preparation, data entry into district testing systems, access troubleshooting, and cross-team data coordination. The role requires customer service, multitasking, organization, communication, and the ability to work independently with minimal supervision.

Leads AMPP’s global standards portfolio and Technical Engagement functions, overseeing standards quality, modernization, adoption, revenue growth, volunteer participation, and international relevance. Directs standards operations, technical teams, budgets, performance metrics, cross-functional initiatives, and stakeholder relationships. Develops portfolio strategy, improves standards processes, advances machine-readable formats, and represents AMPP with industry, government, academic, and standards organizations. Requires significant senior leadership experience in standards development, technical operations, association management, or related fields, with substantial travel.

Seasonal, part-time role supporting the school’s Athletic Department with the execution of sporting events and related activities across all levels. Applicants should indicate their area of expertise, and prior playing or coaching experience is strongly preferred.

Coordinate and schedule field personnel for HVAC equipment startups, warranty work, inspections, and owner training. Communicate with customers, technicians, sales engineers, project managers, manufacturers, and internal teams. Review work requests, assign resources, maintain work orders and warranty records, monitor assignments, verify documentation, and support purchasing, invoicing, cost allocation, and warranty claims. Resolve scheduling conflicts and customer concerns while maintaining accurate records and responsive service.

Provides phone, email, and online support for customer memberships, billing, accounts, and service questions. Researches concerns, explains solutions, partners with store and corporate teams, identifies customer feedback trends, and meets response-time goals. Requires strong communication, organization, attention to detail, technology skills, and willingness to learn.

Provides Tier 1 and Tier 2 technical support for hardware, software, networks, business applications, and user access. Responsibilities include troubleshooting, system maintenance, device configuration, VPN and connectivity support, account administration, endpoint security, documentation, user training, vendor coordination, and support for IT rollouts, migrations, and infrastructure projects.

Provides remote customer support for leading brands by handling inquiries, troubleshooting issues, reviewing transactions, supporting sales, protecting customer information, and managing cases accurately. The role requires empathetic communication, independent work, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Applicants must maintain a quiet home workspace, meet computer and internet requirements, complete background and drug screenings, and work 15–25 hours weekly.

Manages the firm’s physical and electronic records program, including personnel supervision, information lifecycle processes, retention, legal holds, file transfers, compliance, system administration, data quality, vendors, budgets, reporting, and process improvement. Partners with attorneys, technology, security, legal, finance, and other stakeholders to maintain secure, efficient, and compliant records operations across multiple offices.