Top Operations & Support Jobs in Houston, TX

Supports regional insurance operations by maintaining procedures, coordinating vendors and outsourcing, assisting with training and onboarding, monitoring compliance metrics, managing Smartsheet updates, reporting, researching project data, and supporting continuous improvement and strategic operations initiatives.

Investigate and respond to consumer complaints submitted through Departments of Insurance, Better Business Bureaus, and other channels. Manage complaint mailboxes, logs, and documentation; coordinate with internal teams, carriers, and producers; identify regulatory compliance vulnerabilities; track remediation; and support underwriting, product, and compliance audits. The role requires timely, professional written responses, strong analytical judgment, prioritization, and composure in a high-pressure environment.

Serve as the CEO’s strategic and operational right hand by researching business questions, preparing executive and investor materials, managing cross-functional projects, coordinating meetings and travel, and representing the company with customers, investors, and partners. The role requires frequent travel, in-person work in Houston, strong communication, independent problem-solving, and the ability to drive complex initiatives to completion in a fast-paced infrastructure startup.

Maintains existing customer accounts and processes new account applications in SAP. Provides support by phone, email, and chat; updates billing, shipping, contact, and purchasing data; processes credit applications; validates tax exemptions; investigates undeliverable shipments; resolves account issues with internal teams; and maintains quality and performance metrics.

Provides administrative and clerical support for district and branch operations. Responsibilities include preparing route paperwork, manifests, and labels; training teams on documentation processes; resolving paperwork and administrative escalations; maintaining office supplies and equipment; supporting financial close, purchase order, regulatory, revenue, customer, and facility initiatives; and providing coverage during workload spikes or employee absences.

Lead commercial and customer-facing activities for QRC network: manage quoting, pricing, and order lifecycle; ensure quoting accuracy, on-time delivery, and customer satisfaction; collaborate with Sales, Operations, Supply Chain, and Finance; drive process improvements and revenue/margin outcomes while leading local order management teams.

Manages post-award grant compliance, reporting, documentation, deadlines, performance metrics, data validation, and funder requirements. Coordinates information across clinical, operational, financial, administrative, and Development departments; prepares quantitative and qualitative reports; maintains grant calendars and compliance checklists; reconciles data; tracks outcomes; identifies risks and discrepancies; and supports grant modifications, extensions, and closeouts.

Administer and optimize DRB POS systems across multiple car wash locations. Troubleshoot hardware, software, and network issues; lead upgrades, integrations, and rollouts; manage vendor relationships; train users; maintain documentation; analyze system performance; and provide broader IT support, Microsoft 365 administration, hardware deployment, and rotational on-call assistance.

Supervise and mentor the administrative team, enforce SOPs and performance goals, maintain office files and records, handle bilingual communications, support client reception, and perform general clerical duties. The role also assists with process improvements, workflow streamlining, documentation, scheduling, and daily office operations while maintaining confidentiality and professionalism.

Coordinate sample requests from the sales team, order samples from suppliers, arrange shipments to customers, maintain organized sample libraries, and update sample inventory. Serve as the primary point of contact for sales teams while supporting efficient sample operations and communication.