Top Customer Success Jobs in Hartford, CT
The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
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The role focuses on enhancing customer and agent experiences by analyzing health metrics, utilizing voice of customer insights, developing projects, supporting CX initiatives, and providing education on CX strategies.
The Associate Digital Client Support will provide day-to-day back-office support for Consumer Online Banking products, manage enrollment issues, collaborate with various partners, and ensure service delivery while maintaining regulations and recommending process improvements.
The Records Specialist will assist clients in a records clean-up project by managing files, tracking circulation, preparing reports, and ensuring accurate inventory management. Responsibilities include organizing files for storage or digitization and supporting retention and transfer activities.
The Customer Service Representative engages with clients to process insurance support inquiries, provide solutions for annuity customers, and document communications accurately. They must understand insurance products and procedures, ensuring compliance with company guidelines while building strong relationships with clients and internal teams.
The Customer Success Manager at BuildOps will build relationships with key customer stakeholders, ensure product adoption, monitor customer metrics, collaborate with support teams, develop success plans, and advocate for customer needs. This role requires strong people skills and the ability to manage multiple accounts while being self-motivated in a fast-paced environment.
As a Digital Experience Specialist, you will optimize digital experiences and improve financial results by enhancing onsite search and product recommendations. The role involves analyzing digital experiences, reporting business performance, and collaborating with Digital Category Merchants for merchandising strategies. You will also track progress through various analytical tools while conducting competitive research.
As a Client Relationship Leader at CLA, you will enhance client relationships and establish new ones, collaborate with the Outsourcing Client Service Team to drive business growth, implement sales strategies for new accounts, and manage existing engagements to meet client objectives.
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