Top Customer Success Jobs in Hartford, CT
The Customer Service Representative engages with clients to process insurance support inquiries, provide solutions for annuity customers, and document communications accurately. They must understand insurance products and procedures, ensuring compliance with company guidelines while building strong relationships with clients and internal teams.
The Customer Success Manager at BuildOps will build relationships with key customer stakeholders, ensure product adoption, monitor customer metrics, collaborate with support teams, develop success plans, and advocate for customer needs. This role requires strong people skills and the ability to manage multiple accounts while being self-motivated in a fast-paced environment.
As a Digital Experience Specialist, you will optimize digital experiences and improve financial results by enhancing onsite search and product recommendations. The role involves analyzing digital experiences, reporting business performance, and collaborating with Digital Category Merchants for merchandising strategies. You will also track progress through various analytical tools while conducting competitive research.
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As a Client Relationship Leader at CLA, you will enhance client relationships and establish new ones, collaborate with the Outsourcing Client Service Team to drive business growth, implement sales strategies for new accounts, and manage existing engagements to meet client objectives.
The Behavior Specialist develops Behavioral Support Plans for individuals with disabilities, assesses behavioral needs, trains staff, and provides ongoing consultation to update support plans based on changing needs.
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The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
The Enrollment Specialist will assist patients and caregivers with the enrollment process in a home care program, ensuring exceptional customer service and efficient handling of inquiries and case management. Responsibilities include managing caseloads, maintaining communication with agencies, and achieving enrollment goals.
As a Charge Entry Specialist, you'll be responsible for auditing encounters, accurate data entry for insurance, notifying trend issues, and ensuring compliance with billing regulations. The role requires familiarity with coding standards and practice management software to post encounters accurately and timely.
The Charge Entry Specialist is responsible for auditing encounters, ensuring accurate insurance demographic entry, notifying of data trends, maintaining knowledge of coding and compliance issues, and the timely posting of submitted encounters.
The Verification and Pre-Authorization Specialist is responsible for verifying patient benefits, processing eligibility requests, ensuring compliance with regulations, coordinating with internal departments, and addressing eligibility-related denials. They must have strong knowledge of payer guidelines and work efficiently with productivity indicators, while maintaining ethical billing practices.
The Specialist, Revenue Cycle ensures optimal billing reimbursements for inpatient and outpatient accounts. Responsibilities include customer service, cash application processes, denial management, claims submission, and investigating delinquent accounts while liaising between departments and third-party payers.
The Senior Specialist, Revenue Cycle provides financial, clerical, and administrative support to ensure timely reimbursement of hospital and physician claims. Responsibilities include managing accounts receivable, training staff, performing data analysis, and maintaining compliance with regulatory requirements. This role also requires excellent communication skills and the ability to handle escalated issues.
The Specialist, Revenue Cycle ensures optimal reimbursement for hospital billing and provides customer service for billing inquiries. Responsibilities include claims submissions, account reviews, collaborations with third-party payers, cash application, and resolving patient accounts.
The Lockbox Remittance Specialist handles the servicing of lockbox clients, preparing and processing mailed payments for deposit. Duties include sorting incoming mail, ensuring accuracy of data entry, balancing documentation, and maintaining confidentiality of client information, while also supporting team members as needed.
Top Companies in Hartford, CT Hiring Customer Success Roles
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