Top Tech Jobs & Startup Jobs in Hartford, CT

Lead Swell's paid media operations end-to-end: manage campaign lifecycles, client approvals and communications, sprint capacity, process and workflow documentation, ClickUp integrity, team rituals, and onboarding. Ensure launch readiness, protect billable hours, surface and fix operational friction, and partner with Ads and Agency Services leadership to scale operations.

Manage multiple end-to-end customer projects including implementations, renewals, and de-implementations. Coordinate cross-functional teams and vendors, create and execute project plans, provide reporting and status updates, identify and mitigate risks, ensure timely delivery and accurate billing, and present deliverables to clients.

Investigates individual claims, interprets health and excess insurance plans, audits claim documentation and benefit payments, determines liability, establishes and updates reserves, authorizes appropriate payments, and communicates coverage decisions to third-party administrators and clients. The role also refers high-dollar or trigger-diagnosis claims to specialized departments and requires medical terminology, claims analysis, policy interpretation, confidentiality, and Microsoft Office proficiency.

Build and operate core HR processes, including onboarding, offboarding, performance reviews, merit and promotion cycles, career pathing, employee recognition, learning and development, benefits support, and immigration assistance. Own the implementation and configuration of Rippling, using AI tools to improve efficiency while maintaining compliant documentation, data handling, and decision-making practices. Partner closely with employees and managers in a growth-stage company.

Manage strategic North American accounts and OEMs to drive profitable revenue growth. Develop account programs, pricing initiatives, proposals, and capital equipment projects from identification through installation. Present to customers, conduct business reviews, coordinate plant visits and personnel training, monitor competitors, provide emergency customer support, and maintain accurate customer and technical records. The role requires extensive field travel to manufacturing plants and collaboration with plant personnel and internal teams.

Investigate and identify cybersecurity threats using Tanium, Splunk, ArcSight, syslog, and related monitoring tools. Analyze indicators of compromise, configure incident detection and reporting, follow escalation workflows, recommend corrective actions, support security tool direction, and collaborate with engineering and cross-functional teams on technical planning and projects.

Own strategic B2B2C partner operations from evaluation and piloting through launch, ongoing performance, and expansion. Manage partner relationships, escalations, service levels, financial and operational performance, onboarding, provider readiness, and process automation. Lead cross-functional initiatives with Business Development, Product, Legal, Finance, Support, and Operations to deliver scalable, profitable programs and strong partner, customer, and service-provider experiences.

Manage mid-to-large commercial insurance accounts ($35k+), handling policy administration, renewals, endorsements, certificates, claims support, and client communications. Work with Risk Advisors and underwriters on quotes and proposals, use Applied Epic and MS Office for documentation, support team members, ensure compliance, and engage in ongoing professional development.

Leads the endpoint defense function across Cortex XDR, Microsoft Defender for Endpoint, Trend Micro, and related tooling. Owns endpoint coverage, policy tuning, telemetry quality, platform integration, incident containment support, automation, security KPIs, and team development. Partners with Cyber Defense and SIEM/SOAR teams to improve prevention, detection, remediation, and operational consistency across a heterogeneous endpoint fleet.

Manage programs for product development and process improvements, leading cross-functional teams to ensure timely and budgeted delivery while addressing resource and project issues.