Top Tech Jobs & Startup Jobs in Hartford, CT

Lead design, implementation, and troubleshooting of enterprise network and hybrid cloud infrastructure. Build and automate infrastructure-as-code (Terraform), mature observability (Datadog/Dynatrace/LogicMonitor), implement GitOps workflows (GitHub/GitHub Actions), script automation (Python/PowerShell), support incident response, and mentor peers to ensure scalable, secure, and auditable IT operations.

Lead strategy and execution of AI-driven customer support, optimize Zendesk and integrations, implement chatbots and agent-assist, improve self-service and knowledge management, measure performance, govern SOPs and training, and partner cross-functionally to scale support operations.

Lead and mentor multiple software teams building promotional capabilities. Collaborate with product to define roadmaps, ensure reliable, scalable architectures, enforce development processes, hire, set KPIs/SLAs, and drive performance, scalability, and operational excellence.

Design and implement data-centric cybersecurity solutions: develop ML algorithms and automation for security tools; discover, parse, map, and transform legacy RMF artifacts into OSCAL; migrate and analyze security data; reproduce dashboards/workflows in eGRC; collaborate with Professional Services; produce migration assessments and reports.

Own end-to-end growth features across the stack (TypeScript/Node.js backend, React frontend) to drive acquisition, conversion, retention and monetisation. Design architecture, run A/B experiments, instrument metrics, use AI-assisted tools in engineering workflows, mentor juniors, and iterate rapidly with PMs and designers.

Lead end-to-end product design for Growth surfaces: run experiments to improve acquisition, conversion, retention and monetisation; design lifecycle and referral flows; maintain the design system; run lightweight user research and A/B tests; collaborate closely with PMs and engineers; mentor junior designers and apply AI-assisted design tools.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365/Entra ID, support endpoints and managed IT/security SaaS, automate admin tasks with scripting, maintain documentation, and help meet DoW security and compliance expectations.

Lead end-to-end AI-assisted video production: generate and composite AI video outputs, script and storyboard, finish in NLEs, apply motion graphics, color, audio, and build repeatable AI workflows for high-volume social and long-form content.

Lead Cloud Platform to build scalable, secure, and cost-efficient AWS infrastructure (EKS-focused), align stakeholders, automate shard buildout, reduce incidents via hardened ingress and Terraform guardrails, manage distributed senior teams and AWS spend, and deliver a cloud roadmap tied to AI and enterprise goals.

Lead and develop a Technical Account Management team for mid-market and enterprise AMER accounts to drive onboarding, adoption, retention, and expansion. Build operating rhythms, use health and adoption data to prioritize interventions, run renewal and executive reviews, partner cross-functionally, and operationalize AI-driven workflows and playbooks to scale coverage and improve outcomes.

Senior member of the Data & Analytics team who translates operational reporting requirements into Epic- and Qlik-based analytics solutions. Develops RW SQL reports, Radar dashboards, and self-service artifacts; validates data, mentors junior analysts, enforces best practices, supports intake/prioritization, and coordinates training and legacy-to-new-tool migrations.

Provide internal IT support and endpoint management for a fully remote workforce: provision and maintain macOS/Windows devices, enforce endpoint security, manage MDM/UEM and SaaS provisioning (Google Workspace, Slack, Atlassian), triage help desk tickets, maintain IT documentation, oversee vendor/licensing relationships, and partner on internal infrastructure and policy initiatives including AI tool governance.

Own and automate IT workflows and SaaS integrations (identity, collaboration, core business apps). Configure SSO and identity protocols, maintain DNS and email security, troubleshoot endpoints and apps, support SOC 2/SOX compliance, document standards, and partner cross-functionally to scale reliable, secure IT systems.

Drive new-logo enterprise sales to banks and credit unions, manage complex multi-threaded deal cycles from prospecting to close, lead executive-level discovery and negotiations, design account-based strategies, forecast pipeline, collaborate with product/marketing/SE, represent Alkami externally, mentor teammates, and consistently achieve quota.

Serve as the strategic interface between Alkami and partners: identify and onboard partner products, enable sales, align product and engineering, manage integrations and contracts, and drive partner-driven revenue and sales efficiencies while coordinating across compliance, legal, support, and product teams.

Lead night-shift NOC operations: monitor and respond to incidents, execute Major Incident Management for Sev1/Sev2 events, escalate to L2/L3, validate release and maintenance testing, communicate with clients, mentor night team, and manage related service desk tasks.