Top Fintech Jobs

Provide timely, professional customer support via chat, messaging, tickets, and phone in Bahasa Melayu; resolve issues, follow up, and collaborate with teams to maintain high service quality.

Lead evaluation and valuation of prospective and existing consumer finance investments. Build repeatable financial models and reporting, analyze portfolio performance with large data sets, coordinate with JV partners, support capital markets transactions, and train analysts. Recommend pricing, risk/return tradeoffs, and implement improvements to optimize investment performance.

Lead and develop the on-site Customer Experience team to deliver accurate, timely, and professional support. Manage escalations, analyze customer feedback, drive journey improvements, collaborate cross-functionally, maintain documentation and training, and foster a service-first culture focused on accountability and continuous learning.

Lead People Operations covering compensation, benefits, HRIS/PEO administration, compliance, onboarding, L&D, performance, and employee relations support. Manage a small team, partner with Talent Acquisition and executives, run compensation analyses and the Common Review Process, and ensure multi-state legal compliance while driving culture and engagement.

Support client relations for the Funds business by coordinating investor interactions, preparing and quality-controlling marketing and investor reporting, maintaining investor data and CRM records, facilitating monthly fund dealing processes with administrators, and building knowledge of the quantitative hedge fund landscape to improve client communications and reporting.

Own enterprise implementations of an LMS from contract to go-live: lead client onboarding, manage data migrations and configuration, resolve loan-level reconciliation issues, coordinate with Product and Engineering on edge cases, and run project timelines while keeping senior stakeholders aligned.

Create digital and print marketing assets, maintain brand guidelines, and produce website, email, social, and print materials. Collaborate with marketing, product, and development teams, manage multiple projects to deadlines, refine assets from feedback, and stay current with design trends and tools.

Design and execute test plans and strategies, perform functional/integration/regression/exploratory testing, validate end-to-end wallet and cross-chain transaction workflows, document and track defects, build and maintain automated test suites, collaborate with engineers to reproduce/debug issues, and improve QA processes and release readiness.

Manage and execute email-first marketing campaigns for strategic partners. Drive strategy, oversee campaign execution with agencies and copywriters, analyze metrics, optimize performance, and report ROI and learnings to stakeholders while scaling insights across startup marketing.

Lead revenue operations, CRM administration, and enterprise customer success for private-markets clients. Design GTM strategy, KPIs, and automated workflows; oversee marketing alignment; recruit and ramp commercial hires; represent the company at industry events; ensure regulatory/compliance alignment (FINRA a plus). Drive pipeline velocity, retention, and expansion for institutional accounts.