Onboarding Manager – Enterprise Private Credit

Posted 2 Days Ago
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New York City, NY, USA
Hybrid
115K-120K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Software
The Role
Own enterprise implementations of an LMS from contract to go-live: lead client onboarding, manage data migrations and configuration, resolve loan-level reconciliation issues, coordinate with Product and Engineering on edge cases, and run project timelines while keeping senior stakeholders aligned.
Summary Generated by Built In
About Hypercore

Hypercore is building the operating system for the $3T+ private credit market. Backed by Insight Partners, ATINC and Y Combinator, we help leading credit funds, BDCs, and alternative asset managers run their core operations at scale.

The Role

We're looking for an Onboarding Manager to own enterprise implementations of our loan management system - at the core of how these funds operate - from contract signature through go-live. If you've worked as a loan administrator, loan operations manager, or LMS implementation specialist - and you know what it means to manage a live loan portfolio through its full lifecycle - this role was written with you in mind. This is your opportunity to take your loan operations expertise to the next level, at the intersection of private credit and modern financial technology.

What You'll Do
  • Lead clients through onboarding: guide enterprise customers through a structured implementation combining system training, data migration, and configuration to deliver fast, measurable value from day one

  • Solve edge cases: when a customer's loan products or operational workflows don't map cleanly to Hypercore's current capabilities, you'll find the path forward working directly with Product and Engineering

  • Own reconciliation: dive deep into loan-level numbers, identify mismatches between customer source data and Hypercore, and drive them to resolution with precision

  • Manage stakeholders: run project timelines, communicate risks early, and keep senior stakeholders aligned across multi-month implementations

What We're Looking For
  • 3-6 years in commercial loan operations, loan administration, or LMS implementation - with at least one year of hands-on experience in private credit

  • Hands-on experience managing the full loan lifecycle - from loan booking to payoff, including draws, amendments, fee accruals, and servicing events

  • Prior use of an enterprise LMS (Sentry PM, Allview, LoanIQ, Wall Street Office, or similar)

  • Background in private credit, direct lending, or fund administration (Must)

  • Sharp financial data skills - comfortable with complex reconciliations and loan-level discrepancy resolution

  • Clear, confident communicator with senior stakeholders

  • A builder mindset with curiosity about AI - excited to explore how emerging technology can reshape financial operations and make your day-to-day work smarter

Benefits & Perks
  • Full medical, dental, and vision plans to support you and your spouse's health and wellness

  • Vacation policy and paid sick leave to support a healthy, sustainable work-life balance

  • Daily meal allowance and commuter benefits to make your workday more convenient and help cover your daily transportation costs

If you're passionate about private credit and ready to shape how the industry operates - we'd love to hear from you.

 
 

Skills Required

  • 3-6 years in commercial loan operations, with at least one year of hands-on private credit experience
  • Background in private credit, direct lending, or fund administration
  • Hands-on experience managing full loan lifecycle including booking, draws, amendments, fee accruals, servicing events, and payoffs
  • Prior use of an enterprise LMS (Sentry PM, Allview, LoanIQ, Wall Street Office, or similar)
  • Strong financial data skills; comfortable with complex reconciliations and loan-level discrepancy resolution
  • Clear, confident communicator with senior stakeholders
  • Builder mindset with curiosity about AI and emerging technology
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The Company
26 Employees
Year Founded: 2020

What We Do

Hypercore Inc. is a cloud-based, end-to-end loan management platform (LaaS) designed for non-bank commercial lenders. It provides a single, scalable system to manage the entire loan lifecycle—including origination, structuring, servicing, compliance, and maturity—specifically targeting private credit, venture debt, and real estate asset classes. The platform aims to replace fragmented spreadsheets and legacy systems with a data-first, AI-powered approach to loan administration.

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