Top Tech Jobs & Startup Jobs

Leads and develops Enterprise Customer Account Directors responsible for strategic account growth, retention, renewals, and expansion revenue. Coaches teams on executive engagement, account planning, forecasting, negotiations, product adoption, and customer success. Partners cross-functionally to improve pipeline health, forecast accuracy, customer outcomes, and revenue retention. The role also recruits and develops talent, manages executive customer relationships, and travels approximately 20–25%.

Define and drive the product roadmap for regulated industries and international expansion. Partner with engineering, InfoSec, Compliance, GTM, and sales to deliver compliant data sovereignty solutions, enable go-to-market, and responsibly deliver AI capabilities for highly regulated customers.

Leads DISH TV eCommerce marketing initiatives to improve onsite engagement, customer acquisition, conversion, and sales. Develops site merchandising calendars, testing roadmaps, and digital campaigns; uses web analytics, AI-driven optimization, and customer insights to identify funnel friction and improve performance. Partners with product, analytics, creative, UX, IT, and marketing teams to execute initiatives aligned with sales goals.

Own Tier 3 escalations and incident response for complex customer issues involving a cybersecurity platform. Investigate distributed systems, reproduce defects, coordinate resolutions with engineering and product teams, and build Datadog observability dashboards, monitors, and alerts. Create runbooks, troubleshooting guides, RCAs, and postmortems; mentor support staff; identify recurring failure patterns; communicate with customers; and participate in an application-layer on-call rotation.

Partner with Engineering leaders to develop and execute people strategies supporting organizational growth. Responsibilities include performance management, talent reviews, organizational design, workforce planning, manager coaching, leadership development, employee experience, people analytics, and end-to-end HR program execution. The role uses data and AI tools to identify workforce trends, influence decisions, strengthen manager capabilities, and promote a fair, inclusive, high-performance culture.

Provides customer service and support to healthcare provider accounts through calls, email, and chat. Resolves issues, promotes platform features, identifies upsell opportunities, maintains accurate interaction records, and helps providers maximize Zocdoc’s marketplace services.

Recover charged-off funds by negotiating settlements, managing collection and legal accounts, conducting skip tracing, processing bankruptcy claims and payments, coordinating collection agencies, maintaining compliant records, reviewing vendor invoices, updating credit bureau data, preparing reports, and identifying process improvements. The role requires knowledge of collection laws, strong judgment, confidentiality, communication skills, and the ability to manage multiple priorities independently.

Leads the Health Account Strategy organization supporting pharmaceutical and healthcare advertising clients. Oversees client strategy, campaign execution, measurement, operational excellence, revenue retention, and account growth. Partners across Sales, Marketing, Ad Operations, Analytics, Product, and Data to improve performance and develop scalable solutions. Manages and develops account strategy leaders and teams while navigating healthcare advertising regulations, DTC and HCP media, audience targeting, programmatic activation, and campaign measurement.

Develops, scripts, directs, and optimizes paid social video ads for pet food brands. Responsibilities include creating acquisition-focused concepts, directing UGC and larger shoots, collaborating with editors, analyzing Meta performance data, iterating creative, and maintaining a testing pipeline. The role also uses AI tools for ideation and rapid creative development, with occasional travel and driving required for filming and interviews.

Owns Ursa Major’s SEC reporting function, leading preparation and filing of 10-K, 10-Q, 8-K, and related disclosures. The role manages MD&A, footnotes, XBRL tagging, U.S. GAAP and SEC compliance, technical accounting matters, internal reporting controls, process improvement, and disclosure systems. It collaborates with Accounting, FP&A, Legal, Investor Relations, auditors, and executive leadership while supporting board and audit committee reporting.