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Supports cloud infrastructure maintenance and troubleshooting across AWS and GCP environments. Assists with Python and Bash automation, CI/CD pipelines using Jenkins, Docker, and Kubernetes, application and server monitoring, issue resolution, AI integration exploration, and infrastructure documentation. The role collaborates with global DevOps teams and is designed for a recent graduate developing foundational DevOps expertise.

Supports commercial insurance policy placement through application preparation, carrier communication, market submissions, document collection, quote compilation, proposal assistance, renewals administration, and accurate policy record maintenance. Ensures regulatory compliance, responds to inquiries, provides carrier information, and uses insurance management systems and AI-enabled tools. Requires strong organization, communication, customer service, and multitasking skills, along with an active Property and Casualty license.

Research and analyze emerging data ethics and governance issues, including data sovereignty, AI governance, open data, and benefit-sharing. Conduct stakeholder and community interviews, synthesize findings, and translate them into practical recommendations, policies, guidance, and governance processes. Support data strategy, project planning, documentation, and delivery while participating in the Civic Science Fellows cohort and sharing lessons with WRI and the broader civic science community.

Leads and scales a team of Technical Architects serving enterprise customers. Oversees customer onboarding, success, retention, expansion, technical escalations, implementation standards, and customer health metrics. Partners with Sales, Product, Marketing, and Engineering to improve adoption, prioritize customer-driven enhancements, and develop go-to-market strategies. Combines people leadership, technical expertise, coaching, and cross-functional program execution to deliver strong customer outcomes.

Supports outside sales representatives, maintains customer accounts, identifies customer needs, recommends solutions, prepares quotes, processes orders, resolves problems, negotiates effectively, and builds long-term customer relationships. The role requires knowledge of welding, safety, tools, and industrial equipment, along with proficiency in business software and strong communication and organizational skills.

Leads strategic execution of product roadmap initiatives across portfolios, managing dependencies, governance, risks, budgets, executive reporting, and performance tracking. Develops standard operating procedures, partners with senior product and technology leaders, coaches teams on project management, and drives continuous improvement across product and technology functions.

Provides post-sale technical and non-technical customer support through phone, online chat, text, or walk-in service centers. Resolves customer issues, handles complex inquiries, coordinates customer orders with production and distribution teams, supports returns or repairs, and may train lower-level employees. The role requires broad operational knowledge, independent judgment, and analysis of non-routine problems.

The Temporary Archivist will reorganize the Rosen House archive, revise processing standards, improve PastPerfect database records, create a public finding aid, and scan and link key documents for future projects. The role also involves assessing archival storage needs, relabeling boxes, maintaining confidentiality, and working independently and collaboratively on site. Candidates should have archival processing training or experience, strong organization and attention to detail, and proficiency with Microsoft Office.

Leads enterprise transformation discovery engagements, identifying and evaluating opportunities involving AI, automation, digital capabilities, process innovation, and analytics. Facilitates research, workshops, and stakeholder collaboration; assesses feasibility, risk, complexity, ROI, and organizational impact; develops business cases, value hypotheses, recommendations, roadmaps, success metrics, and transformation strategies. Partners with executives, product, engineering, service design, and operations teams to prioritize high-value investments and guide initiatives from problem identification through future-state visioning.

Provides administrative support to investment banking deal teams, including calendar management, domestic and international travel coordination, expense processing, meeting and meal arrangements, document preparation, shipping, contact research, Salesforce deal tracking, and marketing list maintenance. The role requires strong organization, attention to detail, multitasking, deadline management, overtime availability, and willingness to work primarily in the office.