Top Tech Jobs & Startup Jobs

Supports customer success and operations for oncology accounts. Serves as a primary customer contact, coordinates integrations and renewals, supports cross-functional projects, maintains account dashboards and KPIs, updates playbooks, and provides administrative support to leadership. The role requires strong organization, communication, analytical ability, spreadsheet proficiency, and interest in healthcare technology.

Build and operate secure, reliable, scalable platform infrastructure across AWS, PostgreSQL, ECS, CI/CD, and observability systems. Lead security and reliability initiatives, incident response, engineering tooling, and non-functional standards. Develop AI platform capabilities, including LLM development tools, guardrails, and infrastructure for AI-powered product features. Collaborate cross-functionally to understand organizational needs and improve developer productivity.

Drive new-logo acquisition and account expansion across an enterprise territory with approximately $1.5M ARR quota. Manage full-cycle, multi-stakeholder sales involving prospecting, partner co-selling, solution alignment, negotiation, forecasting, and expansion. Sell cloud infrastructure and data storage solutions to enterprise customers, collaborating with AWS, Microsoft, VAR, Sales Engineering, Marketing, Channel, and Customer Success teams.

Own federal and state tax software updates from research through launch. Translate tax law changes into product requirements, calculations, UI, documentation, PDFs, e-file/XML, and test scenarios. Review targeted code changes, collaborate with engineering and quality teams, conduct regression and launch testing, and resolve filing defects and rejections with tax agencies and internal partners.

Build and productionize traditional machine learning models, owning feature engineering, validation, deployment, monitoring, drift detection, and retraining. Develop LLM-powered agentic tools, dashboards, self-serve analytics products, and automated insight pipelines. Partner with engineering and business stakeholders, write production-grade Python and SQL, drive adoption, improve data quality, and establish responsible AI workflows for a regulated industry.

Own post-sale onboarding, adoption, retention, and value realization for enterprise law firm and corporate accounts. Design tailored change-management playbooks, transformation roadmaps, success plans, and measurable ROI outcomes. Lead stakeholder engagement, training, enablement, and operating cadences while coordinating GTM, Product, Engineering, Marketing, Legal Engineering, and Support teams. Serve as a strategic advisor to senior legal stakeholders, identify expansion opportunities, and translate customer feedback into product and go-to-market improvements.

Develop and optimize advanced SQL transformations, stored procedures, ETL workflows, and data-quality processes for large Medicaid claims and health-related social needs datasets. Build reproducible, documented data pipelines; calculate healthcare quality, equity, and disparity metrics; conduct code reviews; and collaborate with stakeholders to turn complex data into visualizations and policy insights.

Leads end-to-end post-delivery operations, including returns, replacements, warranty claims, warehouse operations, and delivery exceptions. Develops scalable operating strategies, processes, service standards, KPIs, and business cases; improves performance through automation, Lean, Six Sigma, and process optimization. Manages third-party logistics vendors, leads cross-functional initiatives, presents recommendations to senior leadership, and develops employees through coaching and succession planning.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Administer and configure the Salesforce org, including users, permissions, objects, record pages, layouts, flows, validation rules, reports, and dashboards. Manage data imports, exports, cleanup, and integrity using Data Loader. Resolve admin requests, document changes, follow deployment practices, diagnose routine issues, and collaborate with analysts, developers, and stakeholders to deliver reliable solutions while expanding Salesforce expertise.