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Serves as strategic partner to the President of Seramount, leading executive preparation, strategic prioritization, cross-functional initiatives, leadership operating rhythms, decision support, communications, organizational change, AI adoption, and employee engagement. The role translates strategy into coordinated execution, facilitates leadership decisions, and ensures commitments are completed across the organization.

Maintain and support on-premise and cloud IT infrastructure, SaaS applications, networks, endpoints, Active Directory, Microsoft 365, backups, and security systems. Provide Tier 2/3 technical support, manage access and hardware provisioning, document configurations and procedures, support disaster recovery, coordinate with vendors, and participate in system upgrades, migrations, and deployments. The role also assists with helpdesk, onboarding, offboarding, compliance, and cybersecurity best practices.

Develop and grow profitable customer accounts, prospect for new shippers, coordinate freight solutions, and provide ongoing customer service. Manage load scheduling, carrier tracking, documentation, invoicing, accounts receivable, collections, and settlement activities. Resolve shipping discrepancies and support account representatives through coaching and direction. The role requires after-hours and weekend availability to address operational issues and customer needs.

Leads business development for technology talent solutions by generating sales, revenue, and profitability. Builds client relationships, prospects through multiple channels, generates and manages job orders, and collaborates with recruiters and business stakeholders to fulfill positions. Uses Bullhorn to manage activities and grow a book of business while supporting cross-selling across practices.

Supervise accounts receivable activities, including billing, collections, account adjustments, credit records, statements, deposits, and client communication. Prepare daily and monthly credit reports, obtain credit references, review group and catering contracts, attend credit meetings, and maintain accurate outstanding-account records. The role requires schedule flexibility for evenings, rotating shifts, weekends, and holidays.

Design and develop e-learning and instructor-led training by conducting needs analyses, applying ADDIE and Blooms Taxonomy, collaborating with SMEs, using Articulate and AI tools, creating assessments (Kirkpatrick), and managing multiple projects to ensure effective, accessible learning.

The Demand Planner develops and maintains regional, channel, customer, category, and SKU-level forecasts. Responsibilities include analyzing historical sales and demand drivers, building statistical models, supporting inventory and supply planning, monitoring forecasting and inventory KPIs, collaborating cross-functionally, delivering S&OP reporting, improving processes, and managing assigned projects.

Hands-on Security Operations Engineer responsible for threat detection, incident response, security automation, endpoint and identity management, cloud infrastructure security, and SOC 2/HIPAA compliance. The role administers tools such as Sumo Logic, Jamf, Intune, Slack Enterprise, CrowdStrike, and Torq; investigates incidents; performs root-cause analysis; hardens systems; and partners with IT and engineering teams to enforce zero-trust controls and protect patient and organizational data.

Leads casting teams across regions, overseeing staffing, performance, workload distribution, capacity planning, client relationships, and daily operations. The role manages hiring, onboarding, coaching, employee development, scheduling, workflow standardization, and performance metrics. It also requires knowledge of SAG-AFTRA contracts and labor laws, strong client-service skills, flexible availability, and occasional after-hours or weekend support.

Manages strategic client accounts, builds consultative relationships, drives retention and expansion sales, identifies opportunities, prepares proposals and reports, supports onboarding and service delivery, and serves as an escalation point. Maintains CRM records, tracks KPIs, collaborates across departments, and supports revenue goals through account management and business-to-business selling.