Top Customer Success & Experience Jobs in Detroit, MI

The Director of Renewals manages customer retention and renewal strategies, leading a global team while optimizing processes and enhancing customer relationships to drive revenue growth.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The Customer Resource Manager enhances customer experiences by resolving issues, managing communications between customers and the team, and driving process improvements through data analysis and innovative solutions.

The Supervisor I role involves leading store sales, driving team performance, enhancing customer service, coaching employees, and ensuring operational compliance while fostering an inclusive environment.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The role involves providing front-line support for an active trading platform, addressing client inquiries, onboarding, and ensuring smooth operational processes.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

As a Go-To-Market Engineer, you'll assess customer accounts, design solutions for growth, and optimize product usage using AI and data analysis to drive revenue. You'll build relationships with clients and implement strategies that leverage the Apollo platform effectively.

Lead the creation of educational content and training programs, managing a team to drive product adoption across Superhuman's suite of products, including AI solutions.

The Customer Education Operations Manager will oversee the technical infrastructure for customer education, manage data reporting, and collaborate on vendor evaluations. This role requires experience with an LMS, data analysis, and integrating AI solutions to optimize educational programs and outreach.

As the first Instructional Designer at Superhuman, you will define and build educational experiences, develop quality standards, and collaborate with teams to enhance learning outcomes for AI products.

The Strategic Partner Manager at Deepgram will build and scale technology partnerships, drive revenue motions, and operate AI-natively to enhance partner relations and ecosystem integration.