Top Customer Success & Experience Jobs in Detroit, MI

The Lead Customer Success Engineer is responsible for post-sales relationships, mentoring other engineers, guiding customer solutions, and advocating for customer needs and product adoption.

The Director of Renewals manages customer retention and renewal strategies, leading a global team while optimizing processes and enhancing customer relationships to drive revenue growth.

The District Manager will advocate for OnStar and GM's services at dealerships, manage relationships, drive performance, and provide training to enhance the customer experience.

The Solutions Engineer resolves technical issues, assists customers with onboarding, educates on product use, and collaborates with internal teams to improve offerings.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

The Supervisor I role involves leading store sales, driving team performance, enhancing customer service, coaching employees, and ensuring operational compliance while fostering an inclusive environment.

The Call Monitoring Manager leads the call monitoring program, ensuring quality assessments of customer interactions, coaching staff, and promoting accountability and improvement processes within a regulated environment.

Provide front-line support for a retail active trading platform by handling client inquiries, onboarding, and support for account-related issues in a fast-paced environment.

Provide technical customer support, addressing inquiries and issues related to products and services, while ensuring customer satisfaction through effective communication and problem-solving.

The Regional Manager oversees financial health and operational success of locations, manages budgets, ensures client satisfaction, drives new business growth, and mentors staff.

As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.