Top Customer Success & Experience Jobs in Detroit, MI

The Regional Manager oversees financial health and operational success of locations, manages budgets, ensures client satisfaction, drives new business growth, and mentors staff.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The Workday Extend Configurator designs and develops custom solutions within Workday, translating business needs into functional applications, and ensuring their performance and integrity.

The Customer Success Manager is responsible for customer renewal, adoption of solutions, relationship building, and strategic account management.

The Supervisor I role involves leading store sales, driving team performance, enhancing customer service, coaching employees, and ensuring operational compliance while fostering an inclusive environment.

The Account Manager is responsible for managing a portfolio of SaaS customers, driving renewals, product adoption, and strategic expansion opportunities while monitoring customer health and collaborating with cross-functional teams.

The role involves providing front-line support for an active trading platform, addressing client inquiries, onboarding, and ensuring smooth operational processes.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Engagement Services Manager is responsible for implementing services, engaging with customers, defining project scopes, and ensuring successful service integrations while meeting revenue quotas.

Manage the Resident Consultant team to enhance and scale services, ensuring customer success and value realization for enterprise clients, while leading and developing talent.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.