Top Customer Success Jobs in Detroit, MI
The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.
Seeking an experienced Tier 3 Billing Support Specialist to handle complex billing inquiries, work with insurance providers, address patient questions, and contribute to billing process improvement. Must have 2+ years of medical billing experience and excellent communication skills. Remote work opportunity with a focus on mental health care.
Join the SharkNinja Talent Community to get informed about exciting future opportunities.
Featured Jobs
Seeking a Customer Success Director to join a remote-first company in the Contract Automation team. Responsibilities include collaborating with various teams, managing customer relationships, and problem-solving. Requires 8+ years of customer success experience with B2B clients in the financial services space.
Seeking a Revenue Operations Manager with experience in optimizing workflows, facilitating collaboration, driving insights, and leading team development. Must have 4+ years of Salesforce expertise, 1+ years of people management experience, and strong project management skills.
The Customer Advocacy Manager at Cloudflare will be responsible for building, managing, and growing customer marketing programs. This role involves working cross-functionally to engage enterprise customers and collaborate with various teams like Sales, Customer Success, Marketing, and PR/AR. Success is measured by content quality, customer engagement, and brand equity. Key responsibilities include cultivating customer references, engaging customers in various marketing activities, and maintaining strategic customer relationships.
Lead a team of Support Engineers providing technical support to enterprise customers and developer community. Develop and implement support strategies, manage customer relationships, troubleshoot technical issues, and improve product based on customer feedback.
Seeking a Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, manage sales process, and ensure excellent service for clients. Responsibilities include revenue goal achievement, relationship management, industry knowledge, sales pipeline management, lead generation, and account analysis. Requires 5+ years of Advertising/Marketing experience in data-driven marketing, Bachelor's degree, and travel. Must have strong communication, analytical, and negotiation skills.
Immuta is seeking a Customer Success Manager specialized in data security and governance to excel in onboarding, customer health management, value management, renewal management, and general CSM duties.
Craft and oversee cohesive campaigns to increase customer usage, satisfaction, and expansion. Analyze customer insights, create tailored content, and monitor marketing performance. Collaborate with cross-functional teams in a fast-paced environment. Previous experience in customer marketing is a plus.
Seeking a results-driven, operationally minded Manager, Customer References to lead a team taking our Customer Reference Program to the next level. Responsible for advocate recruitment, management and engagement, sales references, marketing channels, and internal enablement. This role is critical for increasing customer advocacy, loyalty, and retention.
The Enterprise Customer Success Manager at Samsara works closely with top customers to understand their fleet and unique challenges, customize Samsara for their needs, and become their long-term partner. The role involves cross-functional collaboration and problem-solving to ensure customer operations are safe, efficient, and sustainable.
Top Companies in Detroit, MI Hiring Customer Success Roles
See AllAll Filters
No Results
No Results