Top Customer Success & Experience Jobs in Detroit, MI

The Client Solutions Consulting Manager leads EV Battery programs, manages client relationships, and ensures quality operational delivery while driving insights and improvements.

The Solutions Engineer resolves technical issues, assists customers with onboarding, educates on product use, and collaborates with internal teams to improve offerings.

The Global Customer Manager will develop and implement customer sales strategies, manage relationships, and oversee account planning within the automotive division.

As a Logs Architect, you will enhance customer success with Dynatrace through logs expertise, driving adoption and guiding teams on best practices. You will document methodologies, provide training, and lead customer engagements while fostering cross-departmental collaboration.

The Tier 1 Initial Support Analyst provides IT support for end-user devices, troubleshoots connectivity issues, and logs incidents in ITSM platforms. Requires strong customer service skills and a DoD Secret Clearance.

Responsible for managing a portfolio of top-tier customers, developing new business, and maximizing client revenue through relationship building and strategic account management.

The Enterprise Solutions Engineer will lead technical discussions, assist in product deployments, and interface with Fortune 500 customers, focusing on Verkada's cloud-based security solutions.

The Multimedia Content Journalist is responsible for researching, writing, shooting, and editing news stories for various platforms. They must collaborate with production staff and deliver timely news coverage while maintaining high journalistic standards.

As a Peer Support Specialist, you will engage individuals with serious mental illness, facilitating recovery goals, care coordination, and resource connections while empowering individuals in their healthcare journey.

Field Service Engineers provide on-site automotive support, troubleshoot issues, maintain customer relationships, and assist with vehicle diagnostic and repair processes to ensure service readiness and customer satisfaction.