Top Customer Success & Experience Jobs in Detroit, MI

Reposted YesterdaySaved
Remote
USA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted YesterdaySaved
Remote or Hybrid
United States
120K-203K Annually
Senior level
120K-203K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills: GainsightSalesforce
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
90K-135K Annually
Mid level
90K-135K Annually
Mid level
Food • Software
The Revenue Enablement Program Manager will drive strategies, develop programs, and enhance the performance of Account Managers and Customer Support teams to improve customer outcomes and retention.
Top Skills: GongGuruLmsOutreachPlanhatQa ToolsTalkdeskZendesk
Reposted 2 Days AgoSaved
Remote
US
Entry level
Entry level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Consulting • Generative AI • Big Data Analytics
As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.
Top Skills: Artificial IntelligenceAws Cloud Technologies
Reposted 2 Days AgoSaved
Remote or Hybrid
United States
110K-120K Annually
Mid level
110K-120K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
As an Implementation Manager for Payroll & Benefits, you'll manage implementations for clients, ensuring smooth onboarding and optimal system setup while providing expert guidance on payroll and benefits processes.
Top Skills: APIsAsanaBenefits Administration SystemsIntegrationsPayroll SystemsSlackZendesk
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Reposted 2 Days AgoSaved
Remote
United States
119K-193K Annually
Senior level
119K-193K Annually
Senior level
Artificial Intelligence
As a Senior AI Controls Solutions Engineer, you'll operationalize Phaidra's AI solutions for enterprise data center customers, collaborating with teams to model facilities and define product requirements, applying deep knowledge of control systems and AI technologies.
Top Skills: AIBacnetData Center Cooling ControlHvacModbusPlcPythonReinforcement Learning
Reposted 2 Days AgoSaved
Remote
United States
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted 3 Days AgoSaved
Remote
United States
120K-300K Annually
Internship
120K-300K Annually
Internship
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
As an Enterprise Support Manager Intern, you'll lead a team to enhance customer support, drive operational best practices, and foster a culture focused on customer satisfaction and team development.
Reposted 3 Days AgoSaved
Remote or Hybrid
USA
110K-160K Annually
Mid level
110K-160K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.
Top Skills: Ai-Native PlatformCybersecurityEndpoint Protection Technologies
Reposted 3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
115K-135K Annually
Mid level
115K-135K Annually
Mid level
Logistics • Marketing Tech • Software
The Customer Solutions Engineer is responsible for onboarding and implementing solutions for customers, ensuring successful direct mail programs. They collaborate with Account Managers and require technical proficiency with APIs and third-party integrations.
Top Skills: APIsCdpCRMMarketing Automation Tools
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