ESIS Claims Representative, WC

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Insurance
The Role
Manage and maintain workers’ compensation claims, including investigations, adjustments, file reviews, benefit calculations, payments, and coordination with injured workers, attorneys, medical providers, vendors, and client accounts. The role requires knowledge of applicable state workers’ compensation laws, independent judgment, strong organization, communication skills, computer proficiency, and an adjuster license or willingness to obtain one within four months.
Summary Generated by Built In

ESIS Workers Compensation Claims Representative

ESIS is seeking an experienced workers' compensation claims representative for the Glen Allen, VA office. The person in this role will handle and maintain all workers’ compensation claims and file reviews under the general supervision of a supervisor and as part of the ESIS team.

Minimum Responsibilities:

Qualified candidates must possess experience in managing workers' compensation claims investigation/ adjusting, including knowledge of applicable state/local legislation.  Experience in a third-party administrator (TPA) environment is a plus. Knowledge of VA, WVA, IN, MI, OH, NC, SC, TN, and/or KY Workers' Compensation laws and procedures is required. Candidates must have the ability to work independently while assimilating various technical subjects, as evidenced by successful completion of a college degree or equivalent practical work experience.  AIC/CPCU is preferred, and candidates must also have solid computer software skills (M/S Word, Excel).

Qualifications
  • Ability to work independently while assimilating various technical components, as evidenced by successful completion of college-level curriculum or equivalent related practical work experience.
  • Working knowledge of Worker’s compensation Coverage, Compensability, Principles, and Practice.
  • Three or more years’ experience in handling Workers’ Compensation Claims.
  • Prior experience working in a TPA environment is strongly preferred.
  • Determine, calculate and issue accurate benefit payments to injured workers, medical providers, and vendors in a timely fashion.
  • Ability to remain calm and professional during peak periods of activity.
  • Ability to organize, prioritize, and complete multiple objectives and effective use of time management skills.  Strong computer skills are essential.
  • Self-motivation and self-starting capabilities as well as good communication and interpersonal skills; capable of dealing with accounts, injured workers, attorneys, and associates.
  • Ability to assist with national coordination of accounts.
  • An applicable resident or designated home state adjuster’s license is required for ESIS Field Claims Adjusters.  Adjusters that do not fulfill the license requirements will not meet ESIS’s employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Skills Required

  • Three or more years of experience handling workers’ compensation claims
  • Working knowledge of workers’ compensation coverage, compensability, principles, and practices
  • Knowledge of workers’ compensation laws and procedures in applicable states, including Virginia and surrounding states
  • Applicable resident or designated home state adjuster’s license, or ability to obtain it within four months
  • College-level curriculum or equivalent related practical work experience
  • Ability to determine, calculate, and issue accurate benefit payments
  • Strong computer skills, including Microsoft Word and Excel
  • Ability to work independently, organize and prioritize work, and manage multiple objectives
  • Strong communication and interpersonal skills when dealing with accounts, injured workers, attorneys, and associates
  • Prior experience in a third-party administrator environment
  • AIC or CPCU designation
  • Ability to assist with national coordination of accounts

Chubb Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Chubb and has not been reviewed or approved by Chubb.

  • Healthcare Strength — Healthcare coverage includes multiple medical plan options with preventive care, plus dental and vision, alongside HSAs/FSAs, telemedicine, and wellness resources. The breadth of offerings is presented as comprehensive for a large insurance employer.
  • Retirement Support — A 401(k) plan with company contributions anchors the financial benefits, complemented by life and disability insurance. These programs reinforce long-term savings and protection.
  • Strong & Reliable Incentives — Performance-based and year-end bonuses are part of the total rewards, with structured reviews supporting incentive opportunities. These components provide compensation beyond base salary.

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The Company
HQ: Zürich
27,791 Employees

What We Do

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.

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