Top Operations Analyst Jobs

Supports federal, state, and local tax compliance, including income tax returns, estimated taxes, extensions, ASC 740 tax provisions, and 1099 reporting. Reviews tax calculations, reconciliations, workpapers, and supporting documentation while maintaining internal controls and filing deadlines. Identifies process improvements and supports tax technology automation. Collaborates with internal stakeholders and manages multiple assignments in a deadline-driven environment.

Supports and maintains Penguin Random House’s SAP publishing operations system. Responsibilities include troubleshooting user and data issues, analyzing large datasets, maintaining SAP data, documenting requirements and processes, creating functional specifications, supporting testing, training users, and collaborating with developers and business teams on system solutions and projects.

Manages government rebate operations for Medicaid, manufacturer discount, and state pharmaceutical assistance programs. Reviews claims, invoices, payments, resubmissions, and price changes; ensures compliance with operational guidelines and procedures. Partners with internal teams, states, and third-party agencies, analyzes rebate data and trends, supports financial planning and acquisition initiatives, trains new hires, monitors regulatory changes, and implements process improvements.

Supports developmental and operational testing for military test-range systems. Coordinates instrumentation data requirements, analyzes pre-test predictions and collected data, identifies anomalies, develops basic analysis tools, presents findings, supports control-center test activities, and helps author final test products. Provides technical knowledge of electronic warfare, radio frequency, or protocols while organizing small project teams and improving testing processes.

Provides day-to-day operations support through record maintenance, account opening and maintenance, document retrieval, imaging, reporting, data validation, testing, training, presentations, and trouble-ticket resolution. Coordinates with operations teams, relationship managers, project managers, custodians, and clients. Supports VRU enhancements, production validation, compliance, risk assessment, and regulatory adherence.

Lead payroll operations to ensure accurate, timely payroll processing, reconciliations, reporting, and compliance. Research and resolve discrepancies, support audits, coach junior staff, coordinate vendors, and drive process improvements across payroll, HRIS, and finance systems.

Manage and optimize the revenue operations lifecycle from lead to renewal. Own CRM and revenue systems, create reports/dashboards, align cross-functional data, use analytics to improve sales and marketing performance, conduct market/customer research, provide CRM training/support, and drive process improvements.

Designs and optimizes operational frameworks for Federal Assurance, building Microsoft 365 solutions (SharePoint, Power Platform) to improve workflows, reporting, compliance readiness, and cross-functional alignment. Owns planning and reporting infrastructure, analyzes gaps, implements process improvements, and produces executive-ready materials to support decision-making and audit readiness.

Supports Air Force Civil Engineer Operations strategy and modernization initiatives by coordinating cross-functional stakeholders, tracking implementation milestones, assessing risks, developing POA&Ms, performance measures, dashboards, executive reports, and strategic recommendations. The role connects tactical installation activities with Headquarters-level policy, governance, asset management, infrastructure modernization, readiness, and business-process transformation priorities.

Resolves claims and unpostables for revenue cycle management pilot customers, analyzes operational performance, identifies root causes, and recommends workflow improvements. Supports pilot initiatives through process documentation, validation, customer discussions, readiness assessments, stakeholder materials, and tool testing. Collaborates cross-functionally with Product, Service Operations, and Customer Success while using athenaOne, payer portals, and AI-enabled tools to improve efficiency and inform scalable RCM solutions.

Partners with East Region program managers to deliver financial analysis across revenue, labor, expenses, budgets, forecasts, and KPIs. Performs variance analysis, reconciliations, reporting, and risk-mitigation recommendations; serves as a liaison between Operations and Corporate Finance. Supports process improvements, system enhancements, documentation, and financial measure development while maintaining confidentiality.

Supports Air Force Civil Engineer Operations strategic initiatives and modernization programs. Coordinates enterprise stakeholders, tracks POA&Ms and milestones, develops performance measures, dashboards, executive briefings, and decision-support products, assesses risks and organizational performance, and recommends improvements. The role connects installation-level operations with Headquarters policy, infrastructure modernization, asset management, resilience, maintenance, and business process transformation priorities.

Analyzes manufacturing costs, productivity, inventory, working capital, capital expenditures, and operational performance. Builds financial models, scenarios, business cases, dashboards, and recurring reports to support investment and productivity decisions. Partners with operations, supply chain, and finance teams to identify cost drivers, evaluate financial impacts, improve reporting, and communicate actionable insights to stakeholders.

Manage end-to-end deal processing (quotes, discounts, order forms, approvals), improve CPQ/Salesforce integrations, build automation and self-service guardrails, maintain playbooks and pricing updates, and analyze deal data to inform policy and pricing.

Perform 24/7 defensive cyber operations: detect, investigate, and characterize network incidents; monitor security tools; analyze PCAPs and logs; document findings; provide mitigation recommendations; brief senior leadership; follow SOPs and coordinate with customers and teammates.

Provide Level I/II IT operations and service desk support: monitor NOC alerts, answer calls and emails, log and escalate tickets in ServiceNow, create/maintain Active Directory and application accounts, communicate outages, and support Windows, Office, POS, PMS, ERP and AV systems.

Serve as the top escalation for end-user computing and application incidents, lead diagnosis and remediation, manage identity and endpoint lifecycle (AD, Office365, endpoint management), design operational workflows and runbooks, mentor Level 1/2 staff, coordinate with security and vendors, own asset/vendor/financial oversight, and participate in on-call rotations to ensure stable, secure, and compliant IT operations.

Provides Tier 3 technical support for agency applications and case management systems. Responsibilities include user-role and license administration, application enhancement feedback, end-user testing, implementation planning, technical policy and procedure development, and communication of system changes. The role also coordinates information systems development and small- to mid-sized projects, supports diverse users and partners, and manages competing priorities in a high-volume environment.

Partners with clients to gather business requirements, develop and configure system specifications, and evaluate, deploy, and support networkwide applications. Interprets data to recommend process and system improvements while ensuring seamless integration across existing applications.

Analyze and synthesize cyber threat intelligence to support full-spectrum (offense and defense) cyberspace operations. Produce intelligence products, conduct target and mission analysis, manage collection to close intelligence gaps, support incident response, and collaborate with internal and external stakeholders to mitigate cyber risks and enable operational planning.

Analyzes business processes, identifies optimization opportunities, gathers requirements, and leads solutions from concept through implementation. Develops SQL queries, dashboards, reports, automation, and AI-driven tools to support decision-making and improve operational efficiency. Partners with executive, operational, and technical stakeholders, presents recommendations, conducts research, and contributes to continuous improvement and team standards.

Administer and continuously improve Salesforce across user access, configuration, automation, data governance, reporting, integrations, and documentation. Translate stakeholder requirements into scalable solutions, maintain data quality, support governance and change management, train users, monitor adoption, and identify platform enhancement opportunities. The role also requires Salesforce Revenue Cloud and CPQ administration expertise, collaboration across departments, and strong communication and analytical skills.

Analyzes global Sales Operations data for pipeline, forecasting, bookings, billings, attainment, product, regional, and customer performance. Translates complex findings into executive insights, recommendations, risk narratives, and planning support. Partners with sales, finance, product, and reporting teams to improve decision-making, data quality, reporting adoption, territory planning, goal setting, and operational execution.

Manage and optimize GTM business systems and operational processes across Marketing, Sales, and Customer Success. Support HubSpot, CRM, marketing automation, integrations, data flows, and workflow automation. Build dashboards and executive reporting, analyze operational performance, improve data quality, and identify process efficiencies. Serve as a cross-functional resource for systems, reporting, and operational issues while using AI to enhance productivity and decision-making.

Build and maintain dashboards, visualizations, analytics tools, and applications for Permian Production Operations. Retrieve, query, integrate, cleanse, validate, and model operational data from multiple systems. Translate findings into actionable insights that improve safety, reliability, efficiency, and decision-making. Collaborate with operations, engineering, HSE, supply chain, IT, and field teams; support data workflows, tool rollouts, application administration, end-user education, process automation, and analytics modernization.