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Top IT Support & Helpdesk Jobs in Dallas-Fort Worth, TX
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Logistics • Software • Transportation
The Business Systems Analyst I will support hardware and software issues, provide technical support, train users, troubleshoot problems, and assist in reporting solutions.
Top Skills:
APIsDb2 SqlFile Transfer ProtocolHTMLMySQLOrder Management SystemPHPSAPSQLWarehouse Management SystemXML
Energy
The TBS App Support Specialist collaborates with management and users to define requirements, maintains business systems, executes testing, provides training, analyzes client issues, and supports continuous improvement efforts.
Top Skills:
Reporting ToolsSoftware ApplicationsTesting Tools
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Fintech • Financial Services
The Apps Support Lead Analyst manages critical application support, leads systems integration initiatives, ensures operational excellence, and drives incident management for high availability in Corporate Banking environments.
Top Skills:
Ai-Driven AutomationAppdynamicsEcsElkGCPGrafanaItrs GeneosKafkaKubernetesMongoDBOpen TelemetryOpenshiftOracleOracle GoldengatePrometheusPythonShellTibco EmsUnix/Linux
Fintech
The Platform Engineer oversees end-user services, troubleshooting complex incidents, improving service health, and leading automation efforts to enhance user experience.
Top Skills:
Azure AutomationIntuneKqlmacOSMicrosoft 365Microsoft TeamsPower BIPowershellWindows
Information Technology • Software • Consulting
Manage IT Help Desk functions, lead a team of IT specialists, develop training programs, oversee operations, and implement process improvements.
Top Skills:
Active DirectoryAzureDhcpDnsGroup PolicyIntuneJIRALinuxServicenowWindows Server
Information Technology
The Systems Analyst supports end-user IT issues, delivers customer service, troubleshoots network connectivity, and administers technical requests using ticketing systems.
Top Skills:
Active DirectoryAzureMicrosoft 365Tcp/Ip
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Reposted 3 Days AgoSaved
Financial Services
The Production Support Engineer will deliver 24x7 support for critical applications, focusing on incident prevention, monitoring, compliance, and operational support while collaborating with teams to ensure stability and performance.
Top Skills:
Ai ToolsAppianBlue PrismLinuxNiaSplunkUnix
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Top Companies in Dallas-Fort Worth, TX Hiring Operations & Support Roles
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