Top IT Support & Helpdesk Jobs in Dallas-Fort Worth, TX

Manage IT Help Desk functions, lead a team of IT specialists, develop training programs, oversee operations, and implement process improvements.

The Platform Engineer oversees end-user services, troubleshooting complex incidents, improving service health, and leading automation efforts to enhance user experience.

The Systems Analyst supports end-user IT issues, delivers customer service, troubleshoots network connectivity, and administers technical requests using ticketing systems.

The Enterprise Systems Administrator manages the firm's servers and cloud platforms, ensuring security, stability, and optimal performance, while providing technical support and maintaining software applications.

The Manager, Application Support oversees a tier two support team, manages an outsourced SAP AMS team, and drives performance improvement initiatives while facilitating communication and leadership within the application support domain.

The Fiber Splicer is responsible for splicing, terminating, and installing fiber optic cables, maintaining documentation, troubleshooting, and ensuring safety compliance.

The ServiceNow Administrator handles administration, configuration, and support of the ServiceNow platform, optimizing workflows, troubleshooting issues, and collaborating with technical teams to maintain platform stability and efficiency.

The Microstrategy Admin will oversee MSTR administration tasks, mobile administration, infrastructure basics, patch upgrades, and migrations, while managing an offshore development team.

The Microstrategy Admin will manage MSTR functions like mobile administration, patch upgrades, migrations, and oversee an offshore team. Strong communication is essential.

The Systems Librarian manages library technology, supports software applications, troubleshoots issues, and develops websites and scripts, ensuring smooth library operations.