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Top IT Support & Helpdesk Jobs in Dallas-Fort Worth, TX

Reposted 7 Hours AgoSaved
Hybrid
Plano, TX, USA
98K-162K Annually
Senior level
98K-162K Annually
Senior level
Digital Media • Information Technology • News + Entertainment
Designs and supports Software Defined Network (SDN) products, trains teams, troubleshoots issues, and manages customer service implementations.
Top Skills: BgpDhcpInternet ProtocolNetwork Function VirtualizationQosSoftware Defined NetworksUcpe
Reposted YesterdaySaved
In-Office
Richardson, TX, USA
73K-130K Annually
Junior
73K-130K Annually
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Tech Support Analyst will troubleshoot incidents, resolve tickets, monitor system performance, and collaborate with teams to improve operational efficiency. Responsibilities include creating documentation, ensuring service restoration post-incident, and leveraging AI tools for workflow automation.
Top Skills: C#Ci/Cd ToolsDatadogDb2GitJenkinsLinux CliMssqlPythonShell Scripting
5 Days AgoSaved
Hybrid
Allen, TX, USA
53K-60K Annually
Junior
53K-60K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide technical support for Avigilon Alta Video and Access, resolving client issues related to hardware, software, and networks with a focus on customer service.
Top Skills: Access Control SystemsAvigilon Alta VideoVideo Management SystemsWindows Server
13 Days AgoSaved
In-Office
Dallas, TX, USA
98K-130K Annually
Mid level
98K-130K Annually
Mid level
Cloud • Information Technology • Machine Learning
As an IT Operations Specialist, you will support CoreWeave's internal IT environment, focusing on end-user and systems support, automation, and process improvement. Responsibilities include managing identity platforms, endpoints, SaaS platforms, and troubleshooting across various layers.
Top Skills: BashFreshserviceIntuneJAMFmacOSMdmOktaPowershellPythonTerraformVdiWindows
18 Days AgoSaved
In-Office or Remote
25 Locations
86K-118K Annually
Junior
86K-118K Annually
Junior
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills: AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
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Reposted 4 Days AgoSaved
Remote or Hybrid
USA
Mid level
Mid level
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills: EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Reposted 14 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
30-36 Annually
Junior
30-36 Annually
Junior
Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills: AddigyAtlassian CloudCloud Phone SystemConfluenceConnectwise ControlEndpoint ManagementEntraidGoogle WorkspaceIntuneJIRAJira Service DeskLanmacOSOffice 365OktaRmmSentineloneSlackVoipVpnWanWindowsZoom
17 Days AgoSaved
Remote
United States
Mid level
Mid level
Artificial Intelligence • Blockchain • Professional Services • Security • Consulting • Cybersecurity • Defense
Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.
Top Skills: 1PasswordBashCrowdstrike FalconGitGoogle WorkspaceJamf ProLinuxmacOSMicrosoft EntraPythonVantaWindows
Reposted 18 Days AgoSaved
Remote or Hybrid
US
24-39 Hourly
Entry level
24-39 Hourly
Entry level
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills: AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Reposted 19 Days AgoSaved
Easy Apply
Remote
US
Easy Apply
125K-155K Annually
Junior
125K-155K Annually
Junior
Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills: BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
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