Top Customer Support Jobs in Dallas-Fort Worth, TX

Provide member and internal support for debit/credit/ATM cards and mobile wallet services. Process routine card maintenance, assist with dispute intake and tracking, research transactions, manage daily reports, prepare standard member communications, cross-train across card services functions, and escalate complex issues to senior staff while maintaining accurate records and high customer service.

Provide bilingual (Spanish/English) auto claims support via incoming calls: collect accident facts and statements, investigate claim details, resolve customer concerns, guide policyholders through coverage and next steps, and drive customer satisfaction. Requires evening, weekend, and holiday availability and strong customer service skills.

The Vehicle Product Application Specialist cleans vehicles, applies marketing materials, checks tire pressure, inspects for defects, and provides customer service.

Serve as primary contact for client issue resolution at auction market centers and digital platforms. Manage redemption office, coordinate vehicle pickups/payments/documentation, post charges and invoices with AR, support post-sale activities, audit condition reports, and build client relationships while ensuring compliance and excellent customer service.

The Events Specialist will conduct in-store food and product demonstrations, promote products through suggestive selling, and provide excellent customer service in a part-time, flexible role.

Provide phone and written customer support for pharmacy retail and mail-order prescriptions; research and resolve claims and membership issues; coordinate with internal teams and guide customers on available tools and options to ensure timely, high-quality resolution.

Greet and support clinic clients, verify and update customer information, manage inquiries compassionately, multitask through rotating office duties, and help ensure a positive, seamless client experience.

Maintain and structure the Support Operations knowledge base, develop and deliver cloud and network training for Tier 1/2 engineers, create customer self-service content, track KB and training metrics, and partner with support leads to reduce ticket volume, improve first-contact resolution, and enable continuous improvement and automation.

Provide multi-channel customer support for equities, options, margin, and derivatives trading; resolve escalations, advise on complex strategies, maintain HNW relationships, coordinate with product/operations, and pursue additional trading licenses to support trading operations and compliance.

Entry-level bilingual claims representative role handling first notice of loss, documenting claims, coordinating vehicle inspections and repairs, answering claimant/agent questions, and learning claims investigation, liability determination, and resolution practices while providing high-volume call center customer service.