Top Customer Support Jobs in Dallas-Fort Worth, TX

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Events Specialist will conduct in-store food and product demonstrations, promote products through suggestive selling, and provide excellent customer service in a part-time, flexible role.

The Customer Onboarding Specialist coordinates projects related to new business implementations and customer conversions, ensuring effective communication and project lifecycle management.

Overnight Managers support CSRs, ensuring outstanding customer service and operational objectives during overnight hours, while performing CSR duties.

The Scheduler coordinates medical services appointments and performs clerical tasks including administrative duties, patient information management, and customer service support.

Process and monitor impound accounts end-to-end, ensuring compliance with regulations and company policy. Communicate with customers, recovery agents, impound facilities, and police; meet SLA call and correspondence standards; assist vendors and other departments as needed.

Analyze contact center trends, monitor staffing, generate reports, and provide recommendations for improvement while ensuring quality customer service.

Execute installation, operation, and performance qualification protocols for automated microbiology systems; write/revise SOPs and validation documents; support method qualification; document customer feedback; act as technical expert during sales; frequent onsite validation and customer engagements.

The Mortgage Operations Academy Associate will undergo a 90-day paid training program to develop skills in mortgage operations and customer support, leading to career opportunities in the industry.

As a User Operations Specialist, you'll provide empathetic support for technical inquiries, manage priorities, and collaborate on resolving issues for enterprise customers.