Top Customer Support Jobs in Dallas-Fort Worth, TX

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Product Support Lead ensures effective customer support, manages escalations, and collaborates with cross-functional teams to enhance service delivery for 24SEVEN customers.

The Support Supervisor manages front and back of house operations, ensuring excellent customer service while supporting team operations and logistics. Responsibilities include multi-tasking in a fast-paced environment, leading by example, and maintaining product organization.

The Scheduler coordinates medical services appointments and performs clerical tasks including administrative duties, patient information management, and customer service support.

Process and monitor impound accounts end-to-end, ensuring compliance with regulations and company policy. Communicate with customers, recovery agents, impound facilities, and police; meet SLA call and correspondence standards; assist vendors and other departments as needed.

The Events Specialist will conduct in-store food and product demonstrations, promote products through suggestive selling, and provide excellent customer service in a part-time, flexible role.

The Virtual Assistant will assist with customer onboarding, respond to client requests, address ordering issues, and support team tasks.

The Certificate Processor issues new and renewal certificates for commercial line clients, provides customer support, interprets policy data, and processes insurance documents.

The VP of Client Support leads the Training Operations Team, overseeing logistics for training sessions and enhancing client experience, while managing staff and technology systems.