Top Customer Support Jobs in Dallas-Fort Worth, TX

The Travel Service Manager oversees a team of travel consultants, ensuring high service standards, team development, performance monitoring, and addressing customer issues while promoting a customer-centric culture.

Lead and scale high-performing support and dispatch teams, optimize processes, integrate AI, and collaborate cross-functionally to enhance transportation services.

The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.

Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.

The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.

The Training Services Coordinator manages customer training services including scheduling classes, handling inquiries, processing agreements, and providing administrative support to ensure customer satisfaction.

The Bilingual Collector handles customer calls to resolve loan delinquencies, provides customer service, processes payments, and documents interactions.

Overnight Managers support CSRs, ensuring outstanding customer service and operational objectives during overnight hours, while performing CSR duties.

The Arbitration Administrator resolves buyer-seller disputes, ensures customer service excellence, maintains auction policies, and performs related administrative duties.

The Lane Bryant Associate is responsible for creating a welcoming store environment, driving customer engagement, supporting operations, and maintaining merchandise standards.