Top Customer Support Jobs in Dallas-Fort Worth, TX

The Manager of Client Services oversees billing operations and client service teams, ensuring quality, performance, and process improvement. Responsibilities include managing personnel, handling escalated service issues, managing projects, and improving customer experience.

Provide global escalation support, resolve customer tickets, communicate effectively, and maintain updated partner data while meeting KPIs.

As a Remote Bilingual Transaction Coordinator, you will manage real estate transactions, ensuring smooth communication between all parties, while providing exceptional client support in both English and Spanish.

Execute installation, operation, and performance qualification protocols for automated microbiology systems; write/revise SOPs and validation documents; support method qualification; document customer feedback; act as technical expert during sales; frequent onsite validation and customer engagements.

The Mortgage Operations Academy Associate will undergo a 90-day paid training program to develop skills in mortgage operations and customer support, leading to career opportunities in the industry.

Manage customer experience teams, improving efficiency and coaching members, while engaging in project management and optimizing customer support operations.

Provide accounting application support to staff, interpret issues, manage customer inquiries via various channels, and improve customer service processes.

This role focuses on optimizing customer support operations using AI tools, managing support technology, and improving workflow efficiency to enhance customer satisfaction and productivity.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.

The Senior Escalation & Incident Manager at Docker will oversee complex customer issues, manage escalations, mentor teams, and enhance processes to improve incident management and communication with engineering.