Top Operations & Support Jobs in Dallas-Fort Worth, TX

Manage cloud-first enterprise technology, network infrastructure, identity, security, endpoint, and device-management platforms. Lead IT and infrastructure projects, mentor junior engineers, oversee the service desk, manage workstation lifecycle operations, improve observability and compliance, resolve outages, and participate in after-hours on-call support. The role also requires cross-functional collaboration, technical documentation, budgeting, and support for a nationwide remote workforce.

Assists the Portfolio Director with managing single-family rental homes, including occupancy, resident relations, policy compliance, reporting, accounts receivable, deposits, reconciliations, collections, issue resolution, and electronic lease-record management. Provides timely customer service for move-in and move-out needs while maintaining accurate documentation and supporting portfolio objectives.

Leads enterprise technology operations, fulfillment, lifecycle management, shared services, Agile delivery enablement, and AI-driven automation. Develops strategies to modernize associate onboarding, deployment, recovery, refresh, and offboarding while improving efficiency, compliance, service quality, and productivity. Oversees governance, operational metrics, transformation initiatives, portfolio planning, and geographically distributed teams. Builds partnerships across technology and business functions, manages organizational change, and develops talent to support scalable digital workplace capabilities.

Provides front-office reception and office administration while supporting HR, training, employee engagement, and recruiting activities. Responsibilities include welcoming visitors, managing badges and mail, coordinating supplies, facilities requests, meetings, lunches, shipping, and office logistics. The role also prepares new-hire materials, coordinates training and interviews, maintains records, supports payroll and onboarding processes, and handles confidential employee and business information.

Provides administrative and operational support for Dallas and Plano offices, including mail, supplies, vendors, facilities access, meetings, events, technology, furnishings, safety coordination, and customer service. The role supports budgeting and strategic office initiatives, mentors associates, prepares documents and reports, and drives process improvements. It requires onsite work, schedule flexibility, and potential travel.

Provides front-desk reception and office administration for a Dallas office while supporting HR, training, employee engagement, and recruiting activities. Responsibilities include greeting visitors, managing access badges, mail, shipping, supplies, meeting rooms, office maintenance, and business lunches. The role also prepares new-hire materials, coordinates training and interviews, maintains confidential records, supports payroll and onboarding processes, and responds to audit requests.

Review client and vendor contracts to identify and evaluate insurance provisions, ensure alignment with company risk policies, recommend edits, issue certificates of insurance, support contract administration, triage insurance documentation requests, and partner with Legal, Sales, Operations, and Finance on insurance-related contract terms and process improvements.

Leads a customer success contact center team, overseeing remote teammates, coaching, training, engagement, workforce planning, staffing, recruiting, retention, and operational consistency. Partners with operations and strategic accounts, drives process improvement and large-scale initiatives, resolves urgent needs, and develops leadership capability while maintaining confidentiality and ethical standards.

Coordinates customer experiences in a veterinary emergency hospital by greeting clients, managing communications, routing urgent medical calls, resolving concerns, processing payments, explaining financial and end-of-life options, and following up after visits. The role requires empathy, organization, strong communication, multitasking, emotional intelligence, and flexibility to work in a high-pressure environment with rotating nights, weekends, and holidays.

Investigates unaccounted controlled substances and pharmaceutical discrepancies, documenting evidence, communicating findings, and supporting inventory audits. Analyzes discrepancy trends, identifies diversion risks and process vulnerabilities, aggregates data using analysis tools, and recommends tracking improvements. The role requires compliance with federal and state regulations, strong written and interpersonal communication, client relations skills, and proficiency with Microsoft Office and Google Workspace.