Top Operations & Support Jobs in Dallas-Fort Worth, TX

Provides comprehensive business and personal support to a Vice Chairman, managing complex calendars, domestic and international travel, meetings, correspondence, expenses, events, records, communications, and special projects. Acts as a confidential liaison with executives, clients, business partners, vendors, and internal teams while anticipating needs, resolving conflicts, prioritizing requests, and handling time-sensitive matters with discretion and sound judgment.

Serves as the primary liaison for apartment residents and prospects, resolving concerns, supporting retention and leasing, managing resident events and rentable spaces, monitoring community standards, analyzing surveys and reviews, and communicating improvement opportunities. The role coordinates with property management, maintenance, marketing, and leadership; documents interactions and incidents; supports lease administration, inspections, audits, emergencies, and resident communications; and provides weekend leadership to maintain service quality.

Supports SAP Finance configuration, implementation, testing, troubleshooting, production enhancements, break/fix tickets, and financial interfaces. Configures and supports Banking, Treasury, General Ledger, Accounts Payable, and automated payment functionality. Translates business requirements into SAP processes, resolves issues with ABAP and interface teams, improves system operations, and collaborates with security, compliance, infrastructure, project management, and business stakeholders.

Provides Level 2 support for SaaS and custom insurance applications through phone, chat, email, and in-person channels. Troubleshoots access issues and data errors, supports application conversions and implementations, assists with software upgrade testing, follows security and access standards, and escalates complex issues. Requires strong customer service, application troubleshooting, communication, and problem-solving skills. The role is hybrid or remote with approximately 5% travel.

Designs and scopes RevOps solutions for prospective clients by auditing HubSpot and sales infrastructure, identifying operational gaps, and translating business needs into solution architectures, implementation plans, SOWs, deliverables, and pricing. Partners with sales and delivery teams to validate technical feasibility, support technical sales conversations, communicate recommendations, and ensure smooth handoff into implementation.

Provides technical support by owning customer issues, troubleshooting hardware, software, and application problems, documenting tickets, prioritizing inquiries, and escalating complex issues. Follows up to ensure timely resolution and delivers clear written and verbal guidance. The role requires strong communication, organization, problem-solving, teamwork, mandatory office attendance, and rotational or night-shift availability.

Owns the health, governance, accuracy, and maturity of Brinker’s ServiceNow CMDB and Configuration Management practices. The role resolves data quality issues, maintains CI and relationship standards, supports Discovery, Service Mapping, MID Servers, and integrations, and develops governance, lifecycle, ownership, and reporting practices. It partners with infrastructure, application, asset management, ITSM, and service desk teams to ensure reliable configuration data supports incident, problem, change, asset, and impact analysis processes.

Provides remote technical support for cash recycling machines through phone and email. Diagnoses hardware and software issues, guides users on machine operation, assists field technicians, documents incidents in help desk systems, follows troubleshooting protocols, escalates complex problems, and maintains professional customer interactions under supervision.

Paid interns rotate through life insurance application operations, supporting application intake, data entry, underwriting coordination, risk assessment, policy administration, client communication, process improvement, and KPI reporting. The role provides hands-on exposure to the full application lifecycle and includes cross-departmental projects, training, mentoring, and networking opportunities. The position is onsite four days per week during core days.

Manage cloud-first enterprise technology, network infrastructure, identity, security, endpoint, and device-management platforms. Lead IT and infrastructure projects, mentor junior engineers, oversee the service desk, manage workstation lifecycle operations, improve observability and compliance, resolve outages, and participate in after-hours on-call support. The role also requires cross-functional collaboration, technical documentation, budgeting, and support for a nationwide remote workforce.