Top Operations & Support Jobs in Dallas-Fort Worth, TX

Provides premium client support by resolving product and service issues, managing inbound communications, documenting interactions in CRM systems, explaining policies, escalating complex concerns, collecting feedback, and meeting service performance standards. This is a 90-day remote contract role with Dallas preferred, requiring at least five years of customer service experience and strong communication, problem-solving, empathy, technical, and multitasking skills.

Leads technology business operations by managing workforce planning, capacity, budgets, vendor relationships, IT performance reporting, organizational health, and operational improvements. Partners with CIO, CTO, and technology leadership to align resources, financial investments, delivery priorities, risks, and dependencies. Develops KPIs and dashboards, oversees vendor spend and contracts, supports transformation initiatives, and improves employee engagement across complex IT portfolios. This is an individual contributor role without direct reports.

Coordinates daily airport terminal operations, disseminates operational information, manages planned and unplanned movements, coordinates reservation tasks, and maintains relationships with airlines, TSA, CBP, vendors, and internal teams. The role also provides team leadership, coaching, conflict resolution, customer service, and operational support in a 24-hour facility.

Manages legal records, contracts, business registrations, licenses, compliance documentation, retention schedules, policies, and organizational resources. Maintains repositories and renewal calendars, coordinates with legal counsel and department leaders, supports audits and property transitions, and ensures enterprise documents remain accurate and compliant. The role also contributes to project-management practices, staff collaboration, and organizational training.

Provides Tier 1 support for personal and commercial banking clients, handling account servicing, new account openings, deposit operations, treasury management products, online banking troubleshooting, ACH and wire requests, disputes, and account exceptions. Coordinates client onboarding, explains complex banking information, maintains compliance, and serves as a subject matter expert for online banking platforms while ensuring accurate, timely service.

Manages primary construction casualty claims from investigation through resolution. Evaluates coverage, liability, and damages; gathers evidence; negotiates settlements; communicates with insureds, claimants, brokers, attorneys, and vendors; maintains claim documentation; identifies fraud indicators; and participates in mediations, settlement conferences, and trials. The role also supports claims process improvement, compliance monitoring, reporting, and oversight of third-party administrators.

Provides Tier 2 enterprise IT support for Windows devices, Microsoft Active Directory, Office applications, and peripherals. Resolves escalated incidents, manages onboarding and offboarding access, supports executives, deploys software and patches, documents solutions, and collaborates with infrastructure teams. The role also identifies recurring issues and recommends process improvements. Requires strong troubleshooting, communication, and customer-service skills, with experience supporting large user populations and familiarity with scripting, ticketing systems, mobile device management, and deployment tools.

Serves as the first point of contact for visitors and employees while managing front desk operations and providing administrative support. Responsibilities include greeting visitors, handling correspondence and mail, maintaining office spaces, coordinating meetings and visitors, supporting onboarding, managing supplies and records, and liaising with vendors and building management. Requires professionalism, organization, sound judgment, confidentiality, strong communication, and proficiency with common office technologies in a fully onsite environment.

Leads Cinemark’s operational design and innovation strategy across theatre operations. Oversees strategic initiatives, project management, continuous improvement, food and beverage operations, industrial engineering, budgets, and field support. Builds high-performing teams, develops operational protocols, drives transformation, partners cross-functionally on equipment and facility solutions, and supports frontline execution. The role requires senior operations leadership, strategic planning, change management, talent development, and up to 30% travel.

Handles site administrative and operational functions, including reporting, paperwork, phone and visitor reception, mail routing, correspondence, records maintenance, employee administrative assistance, data entry, and basic financial data entry. Supports safety and production meetings while maintaining organized office and production areas and communicating employee issues to the site manager.