Top Operations & Support Jobs in Dallas-Fort Worth, TX

Provide front-line administrative support, answering phones, assisting visitors and vendors, handling inquiries, retrieving information from systems, processing and applying customer payments, communicating outstanding balances, and escalating issues to supervisors. Maintain strong customer service, recordkeeping, and clerical duties while performing other assigned administrative tasks.

Optimize contact center workforce planning, scheduling, and real-time adherence across sites. Analyze collections and contact center data, support routing strategies, ensure reporting accuracy, provide performance recommendations, and serve as scheduling SME for onshore and offshore teams while supporting projects and leadership requests.

Lead the Communication Services team overseeing bill audit, return mail, fulfillment and vendor relationships. Develop and track performance metrics, manage outsourcing and SLAs, administer databases and queries, resolve database performance issues, conduct employee performance management, and ensure compliance with controls and invoice accuracy SLAs.

The role involves providing operational and technical support for Microsoft 365 and SaaS applications, troubleshooting issues, managing incidents, and enhancing user productivity.

The Operations Associate will manage client onboarding, support internal operations and financial documentation, and maintain accurate records, ensuring high standards of accuracy and confidentiality.

The Depot Supervisor manages depot operations for autonomous vehicles, leading a team to ensure safety, compliance, and effective data collection during testing activities.

Responsible for managing automated job processes and E2E validation, ensuring that tasks can be safely archived in Breezy.

The Condition Monitoring Analyst analyzes condition monitoring data and makes recommendations for maintenance or operations to internal and external customers, while collaborating with various departments.

The Director of Commercial Operations will lead commercialization efforts for a novel therapy, manage analytics, sales planning, and develop CRM systems to optimize commercial functions.

The Safety Manager oversees jobsite safety inspections, develops site-specific safety programs, ensures compliance with OSHA regulations, and manages safety-related training and documentation for all projects.