Top Operations & Support Jobs in Dallas-Fort Worth, TX

Serve as first point of contact for technical issues, diagnose and troubleshoot problems, document procedures and resolutions, collaborate with engineering to escalate and resolve incidents, and participate in on-call rotations supporting the Cognigy.AI platform.

Reviews and processes life insurance applications, resolves missing information, communicates with agents and carrier partners, manages application data, submits paperwork, tracks recognition points, and supports workflow improvements in a high-volume operations environment.

Reviews and processes life insurance applications, resolves missing information, communicates with agents and carrier partners, manages application data, submits contracting paperwork, tracks recognition points, and supports workflow improvements in a high-volume operations environment.

Supports insurance projects across sales, relationship management, underwriting, strategy, product development, customer service, marketing, and research. Responsibilities include developing business plans and financial models, conducting research, supporting market engagement strategies, coordinating organizational development, interpreting data, and improving processes. The intern must be a current student entering junior or senior year, maintain a minimum 3.0 GPA, and demonstrate strong communication, initiative, organization, and PC skills.

Provides high-level administrative support to a VP of Product Management, including calendar and meeting management, executive communications, global travel and expense coordination, speaking engagement preparation, corporate and team event planning, special projects, reporting, and confidential information handling. The role requires strong judgment, communication, organization, initiative, and experience supporting director-level or higher executives.

Leads market performance gap management, scenario planning, opportunity sizing, initiative evaluation, and executive decision support across wireless, fiber, and AIA businesses. Builds financial and operational analyses, evaluates commercial levers and investment trade-offs, coordinates cross-functional action plans, and advises senior leadership on risks, dependencies, expected impact, and required decisions.

Provides technical, order, and payment support to internal and external customers. Coordinates with sales, operations, supply chain, and other teams to resolve issues end to end. Recommends solutions, communicates status, clarifies customer questions, and tracks fulfillment-related activities. Prepares forecasts and sales performance statistics, analyzes trends, and shares insights with management. The role is onsite in Lancaster, Texas.

Supports daily operations by maintaining data integrity, processing billing, payment, commission, and enrollment workflows, reconciling discrepancies, tracking operational metrics, responding to service requests, and documenting processes. The role partners with Operations, Engineering, Member Care, Sales, and Finance while assisting with audits, system updates, testing, and continuous improvement initiatives.

Provides administrative and office operations support for the executive office, including scheduling, correspondence, document preparation, inventory, vendor coordination, access management, mail, deliveries, events, and onboarding equipment coordination. Serves as the primary office contact while maintaining organized, functional, and confidential office operations. This is a part-time, three-day-per-week, 90-day contract with possible extension.

Supports residential real estate closings by collecting information, reviewing contracts and title documents, preparing files, coordinating front-end and post-closing tasks, transmitting lender documents, sending checks, maintaining records, and balancing files for funding. Provides professional customer service to clients, lenders, escrow officers, and coworkers while working accurately in a fast-paced environment.