Top Operations & Support Jobs in Dallas-Fort Worth, TX

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Manage Vizient Reserve program operations, quality assurance, client onboarding, engagement, and performance tracking. Support contracting teams with negotiations, utilization initiatives, and implementation. Coordinate client, supplier, and distributor reviews; resolve routine issues; gather feedback; analyze revenue, sales, and market-basket data; and identify opportunities to improve participation, savings, and program effectiveness.

Provides onsite and remote technical support to corporate employees and executive leaders. Troubleshoots Apple, macOS, Windows, mobile, hardware, software, networking, phone, and application issues; manages device deployment, patching, recovery, retirement, asset inventory, and lifecycle processes. Supports conference room technology and office infrastructure, manages service tickets, and partners with Infrastructure and Security teams to resolve escalated issues while maintaining secure, reliable technology environments.

Coordinates daily office operations, reception coverage, meetings, travel, supplies, events, vendors, facilities, onboarding support, and administrative tasks. Maintains office readiness, processes expenses, supports technology needs, and assists staff and external visitors. Requires strong organization, communication, confidentiality, prioritization, and multitasking skills, plus the ability to lift up to 50 pounds and work outside normal hours when needed.

Manage property damage and first-party liability claims, lead claims adjusters, review coverage, assess damage, negotiate settlements, ensure regulatory compliance, and maintain stakeholder relationships. The role also includes reporting claims performance, improving claims processes and customer satisfaction, implementing claims technologies, and coordinating catastrophe response. This is an onsite leadership position requiring insurance claims expertise, strong communication, analytical skills, and the ability to manage competing priorities.

Administers network access, user and email accounts, file servers, backups, software, hardware, and security safeguards. Provides end-user technical support and training, troubleshoots hardware and software issues, maintains equipment and activity logs, coordinates vendor upgrades, and recommends network improvements. Ensures software licensing compliance, protects confidential records, and escalates unresolved system problems to management or IT personnel.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Provides technical review, execution, maintenance, and customer support for IT initiatives and business applications. Responsibilities include application lifecycle support, user engagement, implementation, training, issue resolution, IT budget tracking, software licensing review, vendor cost management, invoice and purchase order review, and coordination with Finance and IT leadership on expenses and investment evaluations.

Leads property and other claims operations teams, overseeing coaching, quality review, staffing, productivity, escalations, process improvement, regulatory compliance, and operational risk management. The role requires extensive claims-handling and leadership experience, insurance adjuster licensing, data-driven decision-making, and occasional travel. Advanced property claims software expertise, catastrophe claims experience, and insurance industry designations are preferred.

Provide technical, order, and payment-related assistance to internal and external customers. Coordinate across Sales, Operations, and Supply Chain to resolve issues, recommend solutions, and ensure end-to-end handling of requests. Prepare and analyze forecasts and sales performance metrics, proactively update customers, and improve customer satisfaction.