Top Customer Success Jobs

The Order Processing Tech I will engage with internal and external customers to address inquiries about products, orders, and services, resolve complaints, process orders and returns, and maintain high customer satisfaction through efficient communication and coordination with teams.

The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.

As a CRM Specialist, you will drive customer acquisition and retention through digital channels such as email, SMS, and push notifications. You will develop and execute CRM strategies, analyze data trends, create segmentation strategies, and manage marketing campaigns while collaborating with cross-functional teams.

The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.

As a Manager, Customer Onboarding, you will lead a team of Onboarding Strategists, providing feedback and guidance while managing onboarding initiatives that drive customer growth. You will work cross-functionally to enhance onboarding processes, optimize tech stack, and improve customer relationships, measuring success through team performance and customer retention rates.

The Appellate Specialist will provide paralegal support to our Supreme Court and Appellate practice area, working closely with lawyers in high-stakes litigation. Responsibilities include cite checking, preparing briefs, motions, and filings, and assisting with oral argument preparations. Required skills include knowledge of court rules, attention to detail, strong communication skills, and proficiency in legal software. This full-time position is based in Washington, D.C.

As a Customer Success Manager at Cato Networks, you will manage the health of key customer accounts, ensuring customer satisfaction and value realization while driving adoption and expansion of the company's technology. You will cultivate relationships with stakeholders, conduct reviews, and coordinate post-sales activities.