Top Real Estate Customer Success & Experience Jobs

As an IT Support Technician, you'll provide tier 1-2 support for devices, troubleshoot issues, manage device enrollment, and support office A/V setups, ensuring excellent service to Opendoor employees and visitors.

As Manager of Onboarding, you will lead and develop a team responsible for ensuring a smooth client onboarding process, manage performance metrics, handle client escalations, and drive process improvements while collaborating with cross-functional teams.

The Manager, Consumer Success leads a team of coordinators to enhance consumer experiences, driving operational excellence and scalability for the Real Choice Selling product.

The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.

As a Customer Support Engineer, you will manage support tickets, troubleshoot issues, collaborate with engineering, and improve support processes while creating documentation.

Join Hometap as a Servicing Specialist, providing exceptional customer service to homeowners via calls and emails, handling inquiries with accuracy, and managing mortgage documentation.

Handle escalated customer inquiries and complex service projects, manage scheduling and vendor communication, act as final escalation before Team Lead, run reports/analysis, train team members, and maintain client satisfaction and data confidentiality. Works specified weekend/evening schedule.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

The Director of Customer Success leads the team managing building performance, ensuring customer success, and optimizing operations in a hardware and software environment. Responsibilities include managing customer success managers, scaling operations, and developing frameworks for customer engagement and performance tracking.

The Customer Onboarding Specialist drives project launch processes, manages customer onboarding, ensures quality standards, and maintains client relationships while troubleshooting technical issues.