Top Real Estate Customer Success & Experience Jobs

The Onboarding Specialist guides luxury real estate clients in building websites, ensuring exceptional communication, project management, and understanding of client visions.

The Customer Success Manager at Homebot ensures clients unlock value from the platform, drives retention and usage, and builds trusted customer relationships while managing a book of business.

Manage a portfolio of top-tier accounts, providing onboarding, support, and relationship management to enhance member engagement and satisfaction.

Provide advanced IT support, mentor Tier 1 technicians, manage IT hardware lifecycle, and lead IT projects while ensuring smooth business operations.

As an IT Support Technician, you'll provide tier 1-2 support for devices, troubleshoot issues, manage device enrollment, and support office A/V setups, ensuring excellent service to Opendoor employees and visitors.

The Manager, Consumer Success leads a team of coordinators to enhance consumer experiences, driving operational excellence and scalability for the Real Choice Selling product.

The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.

As a Customer Support Engineer, you will manage support tickets, troubleshoot issues, collaborate with engineering, and improve support processes while creating documentation.

Handle escalated customer inquiries and complex service projects, manage scheduling and vendor communication, act as final escalation before Team Lead, run reports/analysis, train team members, and maintain client satisfaction and data confidentiality. Works specified weekend/evening schedule.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.