Account Manager, Enterprise Accounts

Description
Engrain builds map-based tech that's redefining how real estate works. Our interactive, unit-level maps and powerful data integrations help over 1,000 companies-and 20,000 properties-to make smarter decisions, streamline leasing, and deliver better renter experiences. From prospect to renewal, our products give properties a spatial brain and a visual edge when it comes to property marketing and management. And it's working: our churn rate is just 5%, and we've been putting up double-digit growth numbers every year.
We're not your typical proptech company. We move fast, we stay curious, and we don't do stale or corporate fluff. Backed by successful Seed and Series A rounds-with a fresh raise on the horizon-we're entering a phase of serious scale.
As an Account Manager, you will have the opportunity to uphold these standards while contributing to a fun and energetic company culture. Account Managers maintain responsibility for managing a portfolio of assigned clients, growing monthly recurring revenue, driving account penetration increase, and actively seeking new business opportunities. You will directly impact sales success and revenue growth in a fast-paced, high-growth company. This position requires the ability to quickly learn the technical aspects of the product, as well as the ability to plan, develop, and execute account management strategies that meet or exceed team and individual goals.
Who you are..

• Passionate about working with clients and helping them grow their business
• Proactive and solutions-oriented with a passion for troubleshooting
• Relationship-oriented, self-directed and a team player
• Able to execute with minimal supervision
• Drive and passion for generating new business
• Comfortable with traveling and working in a fast-paced, high growth environment
• Positive and energetic presenter, with excellent listening and communication skills

Requirements
What you'll do...

• Manage a large portfolio of assigned clients and actively grow their portfolios to meet the company's growth goals
• Develop strong relationships and serve as a trusted advisor to key client stakeholders to increase buying velocity within designated accounts.
• Educate existing clients in a designated market of new products and/or enhancements
• Conduct sales presentations with key buying influencers and decision-makers up to and including C-level executives
• Negotiate contracts and close agreements that maximize profit
• Forecast and track key account metrics and activity using existing CRM
• Represent Engrain at sales events and trade shows, as needed
• Collaborate with Sales, Marketing and Client Success teams
• Serve as an industry and product expert while staying abreast of industry trends, insights, and competitive dynamics in the marketplace
• Up to 25% travel required

What you offer us...

• Bachelor's degree in Business, Communications, or related field preferred
• 3+ years proven experience in a client-facing role, preferably Account Management, Sales or Project Management providing SaaS / Cloud / Technology solutions
• Core Account Management Skills
  • Relationship management: Build and maintain strong client relationships, acting as a trusted advisor to key stakeholders and navigating organizations to reach decision-makers.
  • Account growth & strategy: Proactively identify and execute strategies to grow client portfolios and expand business within existing accounts.
  • Sales & negotiation: Confidently present to and negotiate with C-level executives to close profitable contracts.
  • Technical acumen: Understand complex SaaS solutions and troubleshoot with a passion for helping clients.
  • Communication: Present confidently and listen actively to understand and address client needs.
  • Collaboration: Work effectively with internal teams like Sales, Marketing, and Client Success to ensure a smooth client experience.
  • Data proficiency: Use CRM tools like Salesforce to track metrics, forecast sales, and provide clear reports to leadership.
  • Industry knowledge: Stay current on industry trends and competitive dynamics to serve as a product and market experts
• Key Attributes
  • Proactive & Solutions-Oriented: Anticipate issues and find solutions with minimal supervision.
  • Self-Directed: Manage a large workload and execute tasks independently.
  • Adaptable: Thrive in a fast-paced, high-growth environment, including travel and event representation.

Passionate: Show a genuine drive to help clients succeed and exceed growth targets.
What we offer you...

• Salary Disclosure for Colorado: The expected annual base salary for this position is $80,000, with a total on-target earning (OTE) range of $150,000+. Final compensation is dependent on a variety of factors like experience, certifications and skill set.
• Various health, dental and vision insurance plans to choose from
• Up to 12 weeks of paid parental leave + additional paid and unpaid leave options
• Up to 18 days annually of PTO & 10 holidays per year
• Dog-friendly office
• 401k match up to 4 percent
• Annual reimbursement for personal growth through our Grow450 program
• On-site amenities include a professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & team member lounge

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status.
Salary Description
$80,000 - $150,000