Top Tech Jobs & Startup Jobs

Leads qualitative and quantitative customer experience research for Learning Services. Uses Heap and related analytics tools to measure content engagement, map user journeys, and assess effectiveness. Designs interviews, surveys, and usability tests; synthesizes findings into personas, journey maps, reports, and strategic recommendations. Independently manages end-to-end research projects, presents insights to leadership, collaborates across functions, and mentors colleagues.

Own the full-cycle sales process from prospecting and cold calling through software demonstrations, pipeline management, objection handling, and closing. The role develops new business through inbound and outbound sales, uses solution-based selling to understand customer needs, maintains accurate KPIs, and collaborates with sales leadership on proposals and collateral. Experience with Salesforce, Salesloft, Gong, and ZoomInfo is expected.

Build and own evaluation infrastructure, observability tooling, datasets, annotation workflows, and diagnostic systems for production AI agents. Lead experiments across prompts, models, routing, caching, cost, and latency. Diagnose failures across planning, tool use, and agent execution, while partnering with AI Core engineering. Manage and grow the AI Quality team as a hands-on player-coach, contributing directly to production code and technical direction.

Owns Bilt’s Travel and Retail events pipeline during a temporary maternity-leave cover. Leads end-to-end production of dinners, conference receptions, fitness activations, and Cannes Lions activities. Responsibilities include setting event goals, managing vendors and partners, negotiating contracts, controlling budgets, coordinating on-site logistics, engaging senior stakeholders, resolving operational issues, and improving scalable production processes.

Manage U.S. and Canada employee benefits programs, including enrollment, health and welfare plans, retirement programs, vendor relationships, plan changes, leave administration, compliance, billing audits, and employee communications. Partner with carriers, consultants, payroll, and recordkeepers while using AI-supported modeling and automation to improve benefits administration and recommendations.

Automate and operate production infrastructure across on-premises and cloud environments. Monitor system health, triage incidents, manage SLOs and error budgets, develop infrastructure and policy as code, maintain security and observability pipelines, eliminate operational toil, and implement preventative engineering improvements from incident post-mortems. Participate in on-call operations while strengthening reliability, security, and incident response capabilities.

Lead earned media, creator strategy, brand storytelling, and reputation management for Mondelēz’s North American sweets portfolio. Develop media and cultural-moment activations, oversee product seeding and influencer programs, direct PR agency execution, monitor reputation risks, and report on earned media KPIs. Build brand authority across AI- and LLM-driven search while partnering with leadership and cross-functional teams. The role requires extensive communications or PR experience, strong media relationships, crisis communications expertise, and familiarity with media monitoring and influencer platforms.

Set the technical direction for Rapid7’s LLM and agentic AI systems. Lead architecture, model strategy, fine-tuning, post-training, inference optimization, evaluation standards, and complex cross-team initiatives. Build critical model and inference code, mentor senior engineers, resolve technical trade-offs, and influence product and platform strategy across cybersecurity products.

Leads PartySlate’s customer success function, owning gross and net revenue retention, renewals, expansions, churn reduction, and customer outcomes. Manages and coaches four Customer Success Managers while building segmented coverage, onboarding, adoption, health-scoring, forecasting, and recovery programs. Partners with Sales, RevOps, Marketing, and Product to improve customer ROI, influence product direction, and scale success across venue and vendor accounts.

Provide first-line IT service desk support to employees across the UK and US. Troubleshoot desktop, cloud, SaaS, operating system, access, and audio-visual issues; manage incidents, service requests, and joiner-mover-leaver processes; maintain equipment stock and administrative records; and contribute to self-service, automation, and continuous improvement initiatives.