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Top Customer Success & Experience Jobs in Columbus, OH
Artificial Intelligence
As a Senior AI Controls Solutions Engineer, you'll operationalize Phaidra's AI solutions for enterprise data center customers, collaborating with teams to model facilities and define product requirements, applying deep knowledge of control systems and AI technologies.
Top Skills:
AIBacnetData Center Cooling ControlHvacModbusPlcPythonReinforcement Learning
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills:
Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
As an Enterprise Support Manager Intern, you'll lead a team to enhance customer support, drive operational best practices, and foster a culture focused on customer satisfaction and team development.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Customer Care Advocate assists customers with insurance inquiries via phone and digital channels, providing support and resolving complex issues with professionalism. Requires customer service experience, operates within guidelines, and utilizes AI tools for efficiency, ensuring compliance and accuracy in documentation.
Top Skills:
Ai-Assisted Service ToolsCompliance StandardsCrm Platforms
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The District Manager Parts and Service drives aftersales performance, partners with dealerships to improve customer satisfaction, and grows revenue through data-driven strategies and relationship building.
Top Skills:
Excel
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Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.
Top Skills:
Ai-Native PlatformCybersecurityEndpoint Protection Technologies
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Logistics • Marketing Tech • Software
The Customer Solutions Engineer is responsible for onboarding and implementing solutions for customers, ensuring successful direct mail programs. They collaborate with Account Managers and require technical proficiency with APIs and third-party integrations.
Top Skills:
APIsCdpCRMMarketing Automation Tools
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills:
IotSaaS
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Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills:
Application Security ToolsThreat Detection Platforms
AdTech • Artificial Intelligence • Big Data • Machine Learning • Marketing Tech • Mobile • Software
The Account Manager will oversee client relationships, identify growth opportunities, forecast revenue, and collaborate with internal teams to enhance client satisfaction.
Top Skills:
AIData AnalysisPerformance MarketingVisualization
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