Top Customer Success & Experience Jobs in Columbus, OH

Lead and manage a team focused on customer experience and operational efficiency, developing workflows, analyzing performance data, and fostering a supportive culture.

As a Technical Account Manager, you'll manage customer relationships, oversee onboarding, ensure customer satisfaction, and collaborate cross-functionally to enhance cloud infrastructure usage.

The Institutional Account Manager will manage key client relationships, address escalations, enhance client experiences, and build product expertise, contributing to the Sales, Trading, and Prime organization.

Review and assess the quality of machine-translated song lyrics from English to Chinese. Provide ratings based on accuracy and naturalness, identifying translation issues.

As a Mortgage Instructor, deliver online courses, engage students, support achievement, provide feedback on curricula, and stay updated on industry changes.

As a Support Engineering Manager, you'll lead a team to deliver technical customer support, develop team skills, foster a self-sufficient culture, and improve processes for efficiency across departments.

As an Account Manager on the Law team, you'll build partnerships with law firms, execute account strategies, and collaborate with internal teams to ensure client success and value realization from iManage's solutions.

The Sr. Revenue Enablement Specialist will design and lead onboarding programs, create scalable learning systems, and support enablement for GTM teams using automation and AI tools.

As a Customer Support Specialist, you will engage with customers via phone, email, and chat to provide outstanding support, manage ticket queues, and ensure a positive experience.

Provide technical support, troubleshoot issues, manage IT equipment, and assist users. Ensure efficient IT operations via maintenance, audits, and documentation.