Top Customer Success Jobs in Columbus, OH

Support day-to-day operations of People systems by managing support requests, ensuring data integrity, documenting processes, and collaborating with teams.

The Senior Named Account Executive will manage a portfolio of enterprise accounts, driving growth and building relationships with C-level clients, using consultative sales techniques.

The Escalation Specialist manages patient escalations, resolves complex issues through effective communication, and supports the Patient Advocate team with expert-level guidance and industry knowledge.

Manage strategic partnerships at Zapier, focusing on building relationships and co-developing product experiences with technology partners, driving new business and growth initiatives.

The Partner Manager will develop strategies for growing the reseller ecosystem, build relationships with partners, and work cross-functionally to drive mutual growth and success.

The role involves developing AI-powered patient experiences by designing conversational frameworks, testing flows, and collaborating with teams to enhance mental healthcare delivery.

The role involves leading technical evaluations, creating POCs, advising on architecture, and collaborating with sales and support for customer success in the EMEA region.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.