Top Customer Success & Experience Jobs in Columbus, OH

The District Manager leads retail operations across 14 stores, focusing on customer service, team development, and strategic business growth while ensuring brand standards are met.

As an Enterprise Onboarding Consultant, you will manage the onboarding process for complex enterprise customers, ensuring deployment success and strong stakeholder communication while leading multiple concurrent implementations.

The Business Solutions Banker manages a portfolio of clients, providing tailored financial solutions and fostering strong relationships to enhance client experience.

As a Multimedia Journalist, you will pitch, write, shoot, and edit stories that connect with the local community, showcasing various issues across multiple platforms including TV and digital.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

As a Bilingual Client Retention Specialist, you'll educate clients on financial programs, deescalate issues, and develop solutions to retain customers, all while providing excellent service.

The Client Retention Specialist will assist clients in the financial hardship program, educate them on options, deescalate issues, and retain them in the program while achieving retention targets.

The Peer Recovery Supporter engages with individuals facing serious mental illness, providing support, outreach, and assistance in navigating healthcare systems to promote wellness and recovery.

The Customer Success Manager will support post-sales for fleet clients, manage accounts, facilitate onboarding, and drive customer relationships.

As a Customer Success Manager, you will support customers post-sales, ensuring positive experiences, facilitating onboarding, managing accounts, and driving the adoption of GM Envolve solutions.

As a Support Specialist, you'll provide customer support via phone, chat, and email, addressing questions and troubleshooting issues while promoting product enhancements and achieving revenue goals.

The Billing Support Specialist handles client inquiries related to billing, collaborates with various finance and sales teams, and documents interactions in Salesforce.