Top Customer Success Jobs in Columbus, OH
Evaluate long term disability insurance claims, exercise independent judgment, provide timely and accurate claims reviews, collaborate with internal and external resources, and ensure thorough decisions are made based on available information.
The Customer Success Director at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, developing Customer Success Squads, and driving customer outcomes through product adoption, renewals, and expansion of offerings. The role includes strategic business planning, managing operational aspects, team leadership, executive relationships, pre-sales support, renewals, and thought leadership in customer success methodology.
The Customer Success Director at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading Customer Success Squads, and driving customer outcomes at US Public Sector managed accounts.
The Operations Support Associate will provide day-to-day support to clients, triage calls and messages, monitor clinical systems, track issues in CRM systems, resolve support issues, facilitate provider communication, develop application expertise, extract data from EMR systems, and schedule patient appointments.
Featured Jobs
As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes for enterprise level customers. You will develop long-term relationships, handle escalations, facilitate change management, and drive key client metrics. Travel up to 20% is required for this role.
The Senior Product Support Engineer responds to customer issues across Workiva platforms, provides technical and functional support, troubleshoots customer issues, collaborates with various teams, and participates in candidate interviews and ticket reviews. Fluency in Spanish, Portuguese and English is required, along with 4+ years of related experience and a Bachelor's Degree.
The Product Success Manager - Governance, Risk & Compliance (GRC) ensures customer success by driving product adoption, managing system health, and facilitating communication between customers and product teams. Requires fluency in Spanish and English, 4+ years of customer-facing experience, and proficiency in SaaS and database systems.
As the Sr. Trust Policy Specialist at Taskrabbit, you will be responsible for keeping the Taskrabbit community safe by building and implementing internal policies to support the community at scale. You will work on continuous policy evaluation, improvement, and handling new issues.
Hiring a Clinical Support Specialist for a rapidly growing dental technology company. Responsibilities include handling technical support tickets, providing technical expertise to customers, and ensuring superb customer service for doctors. Requires 5+ years of professional lab or clinical experience and expertise in CB, Implants, or Removables. Strong computer skills and customer service experience are essential. Bachelor's degree preferred but not required.
Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.
CrowdStrike Services is seeking an Engagement Specialist responsible for managing all aspects of assigned Operational Support projects, customer engagement, project management, and sales handoff. The role involves working closely with internal teams to advocate for customer needs and manage partner relationships. Key responsibilities include project kickoff, resource coordination, troubleshooting assistance, and developing customer-facing collateral.
As an Enrollment Specialist at Thyme Care, your role involves talking to prospective members, educating them on services, and encouraging them to join to receive support throughout their cancer journey. You will make outbound calls, surface member goals, and help the care team understand member needs.
Top Companies in Columbus, OH Hiring Customer Success Roles
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