Top Customer Success & Experience Jobs in Columbus, OH

Organizes and manages digital assets, develops metadata standards, ensures compliance, and collaborates with teams to optimize asset usage.

The JPMorganChase Fellowship Program offers sophomore students exposure to financial services, hands-on experience, and a chance for future internship opportunities, focusing on diversity and professional development.

As a Multimedia Journalist, you will pitch, write, shoot, and edit stories that connect with the local community, showcasing various issues across multiple platforms including TV and digital.

The Principal, Standard Work operationalizes customer issue resolution by creating standardized workflows and metrics, partnering with various teams to enhance customer success and satisfaction.

The Senior Solutions Consultant at Upstart drives partner adoption of lending solutions, collaborates with sales, develops credit strategies, and analyzes lender profitability in a cross-functional role.

As a Customer Service Representative, you will provide excellent customer service to clients in financial hardship programs through inbound and outbound calls, resolve client issues, and maintain client relations.

The Bilingual Customer Service Representative is the primary contact for clients, providing exceptional service and support while assisting clients with financial hardship programs. The role involves effective communication, problem-solving, and maintaining client relationships in a remote work setting.

The Peer Recovery Supporter engages with individuals facing serious mental illness, providing support, outreach, and assistance in navigating healthcare systems to promote wellness and recovery.

The District Manager leads retail operations across 14 stores, focusing on customer service, team development, and strategic business growth while ensuring brand standards are met.

The Senior Knowledge Management Specialist will drive KM strategies, manage multiple projects, enhance KM processes with AI, and support cross-team collaboration.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.

The Institutional Account Manager will manage key client relationships, address escalations, enhance client experiences, and build product expertise, contributing to the Sales, Trading, and Prime organization.

As an Institutional RFP Associate, you will manage RFP responses, collaborate with cross-functional teams, and leverage AI tools to optimize workflows and ensure high-quality outputs for institutional clients.

Review and assess the quality of machine-translated song lyrics from English to Chinese. Provide ratings based on accuracy and naturalness, identifying translation issues.

Review and assess machine-translated song lyrics for quality and accuracy, providing ratings based on evaluation criteria without rewriting or editing.

Review machine-translated song lyrics for meaning, fluency, and naturalness, providing quality ratings and identifying issues with translations.