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Top Customer Success Jobs in Columbus, OH
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Customer Care Advisor at Circle, you will assist customers by resolving inquiries and technical issues, collaborating internally to enhance customer satisfaction, and contributing to support documentation.
Top Skills:
Apple MacosGoogle SuiteSalesforce Service CloudSlack
Financial Services
The Learn Automation & Quality Associate will drive automation strategies, oversee quality in digital learning, consult with partners, and engage in continuous improvement initiatives to enhance learning experiences.
Top Skills:
Ai Tools (Chatgpt)BitbucketCloud ServicesCucumberFigmaGherkinGitHTML5IntellijJdkJIRAMavenOracle HcmTableauXapi
Financial Services
Lead user experience research strategies for Consumer Banking products, mentor junior researchers, and collaborate with cross-functional teams to enhance user insights and product design.
Fintech • Financial Services
The Client Retention Specialist educates clients on financial hardship programs, deescalates concerns, assesses financial situations, and retains at-risk customers by offering customized solutions.
Top Skills:
Customer Relationship Management System (Crm)
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Senior Collections Agent, you'll assist borrowers in overcoming financial challenges through effective negotiation and support while exceeding performance metrics.
eCommerce • Fashion • Retail
The Styling Assistant greets customers, assists with jewelry purchases, maintains showroom appearance, and ensures a great customer experience.
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Healthtech • Information Technology • Social Impact • Software • App development
The Peer Recovery Supporter engages with individuals facing serious mental illness, providing support, outreach, and assistance in navigating healthcare systems to promote wellness and recovery.
Top Skills:
Google Workspace
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The District Manager leads retail operations across 14 stores, focusing on customer service, team development, and strategic business growth while ensuring brand standards are met.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves collaborating with various teams to demonstrate ROI for prospective customers, manage program value, and drive partnerships while aligning stakeholders on core business values.
Top Skills:
ExcelPowerPoint
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Value Strategist will enhance enterprise business by demonstrating ROI through collaboration with Sales, Marketing, and Product teams, fostering customer relationships, and quantifying business value.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPowerPoint
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Support Specialist will assist customers with inquiries, troubleshoot issues, provide mentorship to team members, and improve service processes across various communication channels.
Top Skills:
SalesforceServicecloudZendesk
Fintech • Machine Learning • Mobile • Security • Software
Lead a diverse team to manage community programs and social media strategies across various platforms, ensuring member engagement and crisis response.
Top Skills:
BrandwatchEmplifiLookerSprinklrSprout SocialTableauTalkwalker
Cloud • Security • Software • Cybersecurity • Automation
Lead talent development initiatives at GitLab, shaping the growth and performance of employees through innovative learning strategies and AI integration.
Top Skills:
AILearning Experience PlatformsLearning Management Systems
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