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Top IT Support & Helpdesk Jobs in Columbus, OH
Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
Fashion • Retail
The DC Technical Support Specialist ensures operational integrity of warehouse systems, resolves technical issues, and supports equipment management, leading to efficient distribution operations.
Top Skills:
Lan/VlanMicrosoft OsOfficePrint & Apply MachinesScanner TechnologyUnix SystemsWarehouse Control Systems (Wcs)Warehouse Management Systems (Wms)
Insurance
The IT Specialist supports technical operations, manages device lifecycles, communicates with users, handles IT inventory, and drives operational projects.
Top Skills:
AssetsonarAzure AdCisco AnyconnectCloudflare WarpConfluenceGoogle WorkspaceJamf ProJira Service ManagementmacOSMicrosoft EntraMicrosoft IntuneOpenvpnSlackTwilioWindows 11Zoom Phone
Information Technology
The role involves automating desktop environments, troubleshooting issues, collaborating with teams, and ensuring customer support satisfaction while managing Service Now tickets.
Top Skills:
Desktop SupportExcelService NowSoftware Licensing Services
Logistics • Software • Transportation
Support hardware and software in warehouse operations (receiving, picking, packing, shipping). Troubleshoot escalated technical issues, perform repairs, document and close tickets, provide end-user training, assist reporting and intranet support, and recommend process improvements.
Top Skills:
APIsDb2FtpHTMLMySQLOmsParcel/Carrier ApplicationsPHPRfSap WmsSQLTmsWmsXML
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Consulting
The role involves designing, configuring, and enhancing ITSM solutions on the ServiceNow platform, focusing on ITIL-aligned digital workflows and client engagement.
Top Skills:
ItilJavaScriptServicenow
Business Intelligence • Consulting
The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.
Top Skills:
ErpNetSuite
Real Estate • Financial Services • PropTech
As the point of escalation for Endpoint Management, this role involves troubleshooting, software installations, system configurations, vendor interactions, and training staff while ensuring system availability.
Top Skills:
Diagnostic UtilitiesEndpoint ManagementMicrosoft SoftwareTicketing Software
Financial Services
Provide technical and functional support for business applications, troubleshoot issues, perform root cause analysis, and collaborate with teams to enhance systems and processes.
Top Skills:
Cloud PlatformsDatabasesEnterprise ApplicationsItilSQL
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Information Technology
The System Administrator will manage Google Workspace, automate tasks with scripts, support desktop engineering, enforce security, and manage devices through MDM.
Top Skills:
AntivirusBitlockerChromeosDhcpDnsEdrFile VaultGamGCPGoogle WorkspacemacOSPowershellPythonShellTcp/IpVpnWindows
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Top Companies in Columbus, OH Hiring Operations & Support Roles
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