Top IT Support & Helpdesk Jobs in Columbus, OH

Supports IT operations by installing and relocating computer and network equipment, managing technology inventory, troubleshooting end-user issues, documenting technical procedures, assisting with code development, and supporting project management and general IT administration.

Supports break-fix IT solutions, data and systems administration, web design, and workflow automation using tools such as Zapier, Salesforce Flow, and Make. Works closely with leadership through mentorship and training while pursuing professional and industry certification development. The role also includes participation in personal and professional growth experiences within a fast-growing financial planning startup.

Technology internship for undergraduate and graduate students in analytics, data science, automation, applications, infrastructure, telecommunications, and business solutions. Interns collaborate with managers, support departmental initiatives, recommend improvements, and work independently and in teams. Opportunities may include software development, AI/ML, cloud engineering, network operations, data centers, and fiber or telecom construction. The internship lasts 10–12 weeks and is onsite in the Columbus, Ohio area.

Supports employees with Tier I troubleshooting for hardware, software, operating systems, and desktop technology across Windows, Mac, and iOS. Assists with installations, configuration changes, technology projects, documentation, knowledge-base maintenance, reporting, end-user training, and evaluating new technology. Collaborates with technical staff while developing customer service, communication, organizational, and problem-solving skills.

Administers and architects enterprise endpoint environments using Windows 11, SCCM/MECM, Intune, Autopilot, PowerShell, Entra, and AVD. Designs endpoint lifecycle, deployment, Group Policy, compliance, patching, vulnerability remediation, and zero-touch deployment solutions. Provides Tier 3 escalation support, develops application packages and automation scripts, evaluates technologies, partners with infrastructure architects, monitors compliance metrics, and maintains documentation and knowledge bases.

Provide Tier 1-2 desktop support for PCs, laptops and mobile devices; install/configure hardware and software; manage onboarding/offboarding and asset inventory; use ServiceNow ticketing, LDAP and Group Policy; support VPN, MFA, Office 365 and security patches; train users and follow JSOX IT policies.

Provide Tier 2 technical support and escalation for workstations, endpoints, Microsoft 365 services, MDM, networking, printers, and virtual meeting spaces. Troubleshoot complex issues, document incidents, assist onboarding/offboarding, support HIPAA-compliant security practices, collaborate with MSPs and vendors, and participate in IT projects and occasional after-hours/on-call support.

Provides desktop, laptop, phone, printer, software, and end-user support; troubleshoots hardware and software issues; manages accounts, access privileges, patches, software deployments, asset inventories, and ticket tracking. Supports VoIP telecommunications and assists with servers and network administration. Responsibilities also include vendor management, hardware and software purchasing, testing, security compliance, documentation, and end-user training.

Drives adoption of core technology tools by designing training, configuring platforms, supporting migrations, tracking usage metrics, and improving workflows. Administers tools such as Microsoft 365, SharePoint, Teams, and ClickUp; translates stakeholder requirements into configurations; supports reporting and dashboards; and partners with ministry leaders and IT teams to improve user engagement and technology value.

Administer and support enterprise BizTalk environments including upgrades, clustering, deployments, backup/restore, performance tuning and monitoring. Develop PowerShell/Windows scripts, manage BizTalk applications/rules, work with BAM and SQL Server, participate in on-call rotation and weekend releases. Troubleshoot production issues and support high-availability, scaling, and ESB/SSO integrations.