Top IT Support & Helpdesk Jobs in Columbus, OH

Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

Lead the L3 hardware support for GPU-dense datacenter infrastructure, managing high-severity incidents, team building, and vendor escalations.

Lead the administration and optimization of the Zendesk ecosystem, managing a global technical team and ensuring high performance and reliability of integrations and applications.

Manage and lead biomedical equipment services, including installations, maintenance, and customer relations. Provide technical support, conduct training, and address customer issues proactively.

The IT Support Specialist will manage internal IT operations, provide user support for hardware and software, handle IT ticketing, and assist in license management and procurement while ensuring security best practices are followed.

The ServiceNow Administrator handles administration, configuration, and support of the ServiceNow platform, optimizing workflows, troubleshooting issues, and collaborating with technical teams to maintain platform stability and efficiency.

The IT Support Specialist will handle internal IT support, manage tickets, provision hardware, track software licenses, and ensure compliance with security policies.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

The Empower Help Desk assists users with Empower software issues, manages call resolutions, and supports credential setups, ensuring user satisfaction and software functionality.