Top IT Support & Helpdesk Jobs in Columbus, OH

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The IT Solutions Specialist will develop solutions using existing software, troubleshoot technical issues, manage Salesforce reports, and collaborate with team members to enhance processes.

The Site IT Support Associate provides technical support to employees, troubleshoots user issues, maintains systems, and documents problems while participating in IT projects.

The DC Technical Support Specialist ensures operational integrity of warehouse systems, resolves technical issues, and supports equipment management, leading to efficient distribution operations.