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Top IT Support & Helpdesk Jobs in Columbus, OH
Cloud • Enterprise Web • Healthtech • Mobile • Software
Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.
Top Skills:
ComputerElectronicsNurse-Call System Equipment
Enterprise Web • Fintech • Marketing Tech • Software
Provide AI-augmented technical support for web and mobile applications: triage and resolve tickets, meet SLAs, communicate with customers, identify trends, participate in release verification, and improve AI-assisted workflows.
Top Skills:
Ai-Assisted Support ToolsSQLTicketing SystemsUnanetWeb Meetings/Video Conferencing
Software • Defense
Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.
Top Skills:
BrexGoogle WorkspaceJIRAmacOSSlackWindows
Information Technology • Sales • Security • Cybersecurity • Automation
Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.
Top Skills:
Active DirectoryJIRAKerberosLdapLdapsLinuxNetworkingNtlmOauthSalesforceSAMLWindowsZendesk
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
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Healthtech • Software
Manage a team in technical configuration for healthcare PaaS clients, translating requirements, testing functionalities, and troubleshooting issues.
Top Skills:
ExcelJIRAJSONPower BISQLTableau
eCommerce • Logistics • Professional Services • Software • Analytics • 3PL: Third Party Logistics
Provide level 2/3 technical support for fulfillment center operations: troubleshoot desktops, tablets, networks, scanners, printers, rack/unrack network/server equipment, manage IT inventory, create documentation, support deployments, and collaborate with remote network and operational teams.
Top Skills:
10G)AndroidCybersecurity GuidelinesEmailFiber Optics (1GIdfInstant MessagingiOSLc ConnectormacOSMdfNetwork/Server EquipmentPaper And Label PrintersRoutingSc ConnectorSt ConnectorSubnetsTicketing SystemsVlansWindows 10Windows 11Zebra Handheld ScannersZebra Stationary Scanners
Cloud • Information Technology • Software
Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.
Top Skills:
ItilItsmMicrosoft (WindowsNetwork TroubleshootingOffice/Microsoft 365)Remote Support ToolsTicketing SystemsUnified CommunicationsVoip
Fintech
The Assistant Director of IT Operations ensures optimal application value and service quality, manages team performance, compliance, and system integrity, while leading projects to enhance operational efficiency within the bank.
Top Skills:
Application ManagementManagement SystemsPatchesVendor Releases
Gaming • Mobile
Responsible for the integrity and reliability of lottery and gaming systems, managing the Tech Ops team, providing tier-2 support, and ensuring operational standards are met.
Top Skills:
LinuxNon-Relational Database Management SystemsRelational Database Management SystemsStorage Area Networks (San)VMwareWindows
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