Top Operations & Support Jobs in Columbus, OH

Manage Deal Desk operations across the quote-to-cash lifecycle, including CPQ administration, quoting, pricing validation, approvals, product configuration, exception management, and data integrity across CPQ, CRM, and billing systems. Build KPI reporting, support renewals and expansions, document processes, and partner cross-functionally to automate workflows and improve deal execution.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Manages homeowner association communities as the primary liaison among boards, homeowners, vendors, and internal teams. Responsibilities include attending board meetings and community inspections, preparing disclosures and financial statements, reviewing monthly financials, coordinating vendors, advising on capital improvements and maintenance, resolving conflicts, and supporting community operations. The role uses hybrid work arrangements and requires travel to client sites and meetings as needed.

Provides general assistance and support to an assigned on-campus department or off-campus nonprofit or community service organization. Responsibilities include following directions, using basic computer skills, and applying organizational, communication, and trustworthy work habits. The role is limited to up to 25 hours per week in an interior or office environment.

Federal Work Study position with no additional responsibilities or qualifications provided.

Handles workers’ compensation claims from investigation through settlement and closure. Determines compensability, causal relationships, reserves, medical bill payments, subrogation potential, and return-to-work plans. Negotiates settlements, manages vendors, interprets applicable laws, and escalates complex cases. Maintains claim documentation, supports client relationships, mentors team members, and ensures compliance with internal standards and jurisdictional regulations.

Manages complex and catastrophic workers’ compensation subrogation claims, including investigation, liability assessment, recovery strategy, negotiation, settlement, litigation-related matters, and multi-jurisdictional compliance. Serves as a technical expert and team leader by mentoring employees, conducting audits and training, supporting projects, and coordinating with claims teams, attorneys, vendors, and clients. The remote role requires occasional travel for meetings and mediations.

Entry-level trainee position rotating through workers’ compensation claims, loss control, premium audit, and underwriting. Learns department procedures, systems, insurance terminology, risk analysis, claims processing, safety evaluation, premium calculations, policy underwriting, and customer or agency relationship management. The formal training program lasts up to one year and prepares the trainee for a targeted career-path position. Duties may involve office and field work, customer visits, presentations, audits, and frequent travel depending on the assigned discipline.

Federal Work Study position. The job description provides no additional details about responsibilities, qualifications, technologies, compensation, schedule, or work location.

Provides general assistance and support to an assigned on-campus department or off-campus nonprofit or community service organization. Duties require organization, communication, trustworthiness, following directions, and basic computer skills. The role is available to students enrolled at Fortis College Columbus who have been awarded Federal Work Study funds, with up to 25 hours per week in an interior office environment.