Top Operations & Support Jobs in Columbus, OH

The Service Desk Analyst provides technical support for hardware and software, manages inventory, and assists with upgrades and troubleshooting.

The role involves managing the IT operations team, ensuring the reliability of IT systems, overseeing compliance, resolving escalated issues, and collaborating with stakeholders.

As an Operations Associate, manage customer lottery ticket orders and ensure the smooth functioning of a fulfillment center, optimizing workflows and maintaining equipment.

Responsible for business compliance and operational risk activities, creating reports, training staff, developing tools, and leading projects to enhance operational controls.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Manage mail, review closed loans, and prepare mortgage documents for loan sales while ensuring compliance with investor guidelines. This role involves organizing documents, scanning files, and communicating discrepancies with loan processing teams.

The Continuous Improvement Manager will enhance Babylist's fulfillment and logistics by driving efficiency through data analysis, process redesign, and cross-functional collaboration, ensuring operational excellence and cost-effectiveness.

The Senior Business Planner will manage organizational communications, enhance employee engagement, and drive operational excellence within Cybersecurity, IT, and Data Engineering, collaborating with senior executives and various stakeholders.

Support and improve the SMB sales operating system by running reporting and dashboards, diagnosing rep behavior and performance gaps, designing automations and workflows, maintaining SOPs and documentation, and partnering with sales leadership on ad-hoc analysis and execution to scale sales operations.

Design, deliver, and maintain onboarding and continuing education for Homeowners, Liability, and Auto claims. Create instructional content (VILT, e-learning, simulations), assess training needs via claims data and KPIs, run train-the-trainer and coaching programs, manage LMS content, and report on training effectiveness to claims leadership.