Top Operations & Support Jobs in Columbus, OH

Serve as a strategic advisor supporting Product, Technology, and Strategy leaders by delivering executive-level presentations, data analysis, and reporting. Own budgeting, headcount tracking, vendor coordination, onboarding/offboarding, employee engagement, and platform cost allocation. Standardize routines, align cross-functional teams, and drive operational programs.

Provide high-level executive support to the Managing Director and a 400-person team: manage complex calendars, meetings, travel, events, expenses/T&E processing, onboarding/offboarding support, produce communications, maintain org charts/bios, track action items, and lead ad-hoc projects while collaborating with the admin team.

Lead design, monitoring, and improvement of legal department controls using data, automation, and analytics. Conduct risk and control assessments, manage remediation, produce KPI/KRI reporting, and partner with attorneys and stakeholders to reduce compliance and operational risk while enabling business agility.

Conduct investigations of workers' compensation and other commercial casualty claims, determine liability/compensability, estimate losses, negotiate settlements within limits, manage claim inventory, communicate with claimants/customers, and maintain accurate files and reports. Participate in training, mentoring, and on-the-job development.

Runs daily office operations, including mail, checks, phones, visitors, supplies, facilities, work orders, vendor coordination, and client communications. Performs administrative healthcare support such as medical-record scanning, audits, discharge chart reviews, physician order processing, and tracking documentation. Requires professional communication with internal teams, physicians, patients, families, and referral sources.

The Regional Director will lead operations across multiple data centers, ensuring performance, reliability, and operational excellence while managing budgets and supporting teams. They will oversee incident responses, capacity planning, and vendor performance, ensuring standards and compliance are met.

Provide high-quality customer service for escalations and complex issues, investigate concerns, own resolutions within compliance, coach peers, identify process improvements, and maintain strong attendance and communication while working from a secure home office.

The Forklift Operator is responsible for transporting inventory using various lift equipment, and ensuring safety and efficiency in a high-paced warehouse environment.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

As a Claims Analyst, you will manage high-value cargo claims, ensuring accurate handling, financial integrity, and compliance while mentoring junior team members and fostering cross-functional collaboration.

As an Assignment Editor, you will coordinate news teams to cover major stories, assign reporters, and manage resources in a fast-paced newsroom environment.

The VP of Revenue Operations will build and scale HiBob’s global revenue engine across Sales, Marketing, Customer Success, and Finance. Responsibilities include sales planning, territory and quota design, forecasting, pipeline management, CRM optimization, GTM technology ownership, AI tool adoption, performance analytics, dashboarding, cross-functional alignment, and leadership of the Sales Operations and Enablement team. The role requires improving revenue predictability, productivity, conversion rates, and operational efficiency in a global B2B SaaS environment.

Provide Tier 1 and 2 technical support for Windows and macOS workstations, SaaS applications, networks, conferencing systems, meeting rooms, and audiovisual equipment. Administer Okta, Google Workspace, Jamf, Zoom, Zendesk, and Office 365; configure SSO; manage IT assets, inventory, onboarding, and offboarding. Support events, document solutions, improve IT processes, and lead technology projects. This is a hybrid role requiring New York Metro residency and at least three NYC office days weekly.

Leads payroll services and operations across the US and UK, owning strategy, implementation, customer outcomes, revenue, and P&L. The role builds scalable payroll delivery models, improves operational excellence, partners with Product and Customer Success, and develops a high-performing organization. It also drives payroll market growth, retention, expansion, and the use of AI and automation to improve service delivery.