Top Operations & Support Jobs in Columbus, OH

Investigates and evaluates moderately complex to complex workers compensation and commercial claims. Determines coverage, liability, compensability, reserves, and damages; negotiates settlements and coordinates litigation. The role also engages experts, conducts mediations and reviews, mentors team members, supports escalated issues, participates in quality reviews, and may assist with team workload assignments and technical direction.

Provides administrative support to department leaders by managing schedules, meetings, travel arrangements, correspondence, confidential records, reports, files, and office equipment. The role also prepares documents, conducts research and data analysis, coordinates events and logistics, handles incoming mail, and supports daily departmental operations. Requires strong organization, confidentiality, accurate typing, computer proficiency, and general office procedure knowledge.

Leads end-to-end problem management across application and infrastructure services, including root cause analysis, remediation tracking, known-error management, governance, risk controls, and reporting. Uses operational data and authorized AI capabilities to identify recurring issues, improve incident triage, strengthen resilience, and reduce service impact. Partners with engineering, operations, service owners, and business stakeholders to validate corrective actions and maintain audit-ready documentation.

The Regional Director will lead operations across multiple data centers, ensuring performance, reliability, and operational excellence while managing budgets and supporting teams. They will oversee incident responses, capacity planning, and vendor performance, ensuring standards and compliance are met.

The Forklift Operator is responsible for transporting inventory using various lift equipment, and ensuring safety and efficiency in a high-paced warehouse environment.

Own Core IT business operations, including SaaS budgets, licensing, vendor management, hardware procurement, inventory, logistics, and renewals. Lead a small team, build operational processes and reporting, optimize spend, manage enterprise contracts, and partner with IT, Finance, Sales, and R&D leadership. The role also oversees multi-region hardware operations and supports the development of a scalable Business Operations function.

Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Owns five revenue operations pillars: deal desk, software provisioning, analytics, time-critical HubSpot marketing support, and DealHub CPQ change management. Partners with Sales, Finance, Customer Success, Legal, and Marketing to improve quote-to-cash workflows, automate manual processes, strengthen reporting, document SOPs, and advise sales leadership. Provides cross-functional coverage across CRM, quoting, deal desk, and provisioning operations.

Support the CFO through complex calendar and inbox management, executive communications, planning, meeting preparation, follow-up tracking, travel and expense coordination. Own Office of the CFO operating rhythms, improve processes, maintain accountability, coordinate cross-functional logistics, and build trusted relationships while handling sensitive information. The role requires regular in-person availability in San Francisco and effective use of collaboration and AI productivity tools.