Top Operations & Support Jobs in Columbus, OH

As an Assignment Editor, you will coordinate news teams to cover major stories, assign reporters, and manage resources in a fast-paced newsroom environment.

The Operations Manager will oversee daily operations of the Auto Loans Onboarding team, ensure efficiency, manage performance metrics, and provide leadership and guidance to associates. They will develop and implement strategies to achieve department goals, collaborate with other departments, and present performance reports to senior management.

Handle inbound fraud and dispute calls, verify customer and account information, document and escalate suspected fraud, use call control and de-escalation techniques, exercise independent judgment to resolve issues, meet attendance and performance expectations, and work remotely from a secure, high-speed home office.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order status in systems, ensure printing/scanning equipment runs smoothly, organize workflows to meet daily goals, and support ad-hoc operational projects while providing excellent customer service.

Lead a team of 4-9 Onsite Representatives to manage KeepStock customer-managed inventory across a geography. Ensure execution, coach and retain staff, manage projects and P&L responsibilities, improve productivity and profitability, and partner with sales, customer service, and supply chain to grow incremental sales and maintain customer relationships.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

As a Coverage Specialist, you will learn logistics, secure carrier capacity, communicate with sales teams, and resolve transit issues. After training, you'll begin making inbound/outbound calls to transport shipments efficiently.

Provide application support and troubleshooting, optimize operational processes, liaise between business and IT, analyze performance and reporting, and implement improvements to ensure operational effectiveness and reduced downtime.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The Regional Director will lead operations across multiple data centers, ensuring performance, reliability, and operational excellence while managing budgets and supporting teams. They will oversee incident responses, capacity planning, and vendor performance, ensuring standards and compliance are met.