Top Operations & Support Jobs in Columbus, OH

Paid 10-week onsite operations internship at AHP, providing mentorship and exposure to business areas within a production center. The intern will apply academic knowledge, support projects, collaborate with teams, develop business solutions, and present accomplishments to leadership at the program’s conclusion.

Manage end-to-end domestic and international corporate travel bookings using Sabre, including PNRs, ticketing, and exchanges. Resolve complex, time-sensitive travel issues, coordinate with vendors, and support independent travel advisors and clients. Maintain strong client relationships through clear communication, accuracy, organization, and high-quality service while handling high volumes of requests. Stay current on travel industry practices, regulations, products, destinations, and operating procedures.

Owns day-to-day operations for an on-site fulfillment center, including front desk management, facilities, supplies, vendor relationships, budgets, workplace safety support, culture programming, and internal communications. Builds operating processes for spend tracking, vendor terms, furniture requests, and engagement programs across multiple shifts.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

Investigates, evaluates, and resolves high-severity property loss claims. Determines coverage, conducts inspections, scopes repairs, negotiates settlements, coordinates contractors and emergency services, identifies suspicious losses, and supports SIU investigations. Provides policyholder assistance, handles catastrophe assignments, supports quality control, trains property personnel, and serves as a technical resource for complex claims.

As an Assignment Editor, you will coordinate news teams to cover major stories, assign reporters, and manage resources in a fast-paced newsroom environment.

Gather and document business requirements, collaborate with insurance carrier stakeholders, define scope decisions, and translate requirements into technical specifications for engineering implementation. Organize complex product configuration datasets and support data-driven solutions during a six-month implementation engagement.

Leads multiple global travel support teams operating 24/7. Responsibilities include developing standardized processes, improving operational scale, managing escalations, monitoring service levels and customer satisfaction, conducting root-cause analysis, coaching managers, supporting hiring and training, and reporting performance. The role requires contact-center leadership, travel industry systems experience, customer-service expertise, analytical problem solving, and flexibility for nontraditional shifts and potential weekend on-call coverage.

Provides advanced technical support for GitLab deployments serving U.S. government customers in secure, air-gapped, and regulated environments. Investigates Linux, application, infrastructure, and code issues; analyzes logs and performance; develops troubleshooting tools and documentation; partners with Engineering and Product; participates in on-call rotations, customer support, hiring, and process improvement.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.