Top Operations & Support Jobs in Columbus, OH

Serves as a strategic partner to founders and executives by managing priorities, filtering decisions, translating vision into organizational action, preparing high-stakes meetings, synthesizing business reporting, coordinating stakeholders, identifying risks, supporting planning and resource allocation, drafting executive communications, managing confidential information, and leading special projects. The role also owns client satisfaction and evaluates whether engagements continue to meet evolving executive needs.

Owns the end-to-end Problem Management lifecycle for recurring and high-impact incidents affecting warehouse automation systems. Leads root-cause analysis, maintains problem records and known-error documentation, coordinates corrective and preventive actions, supports major incidents, and validates permanent fixes. Investigates issues across WES, WCS, WMS, PLCs, robotics, infrastructure, databases, networks, and integrations. Partners with engineering, operations, support, customers, and vendors while coordinating change and release activities to improve reliability and reduce operational disruption.

Provide remote, high-touch support to clinical trial sites using credentialing, authentication, and clinical technology platforms. Guide users through MFA enrollment, troubleshoot login and identity verification issues, conduct virtual training, monitor adoption metrics, document resolutions, escalate complex problems, and collaborate with sponsor, product, and technical teams. The role supports system migrations, user adoption, and uninterrupted access to clinical trial technologies while improving support resources and workflows.

A general consideration application for GBQ, intended only for candidates specifically instructed by the HR team. Applicants should apply to a specific open position matching their qualifications and interests. GBQ participates in E-Verify.

Provide high-level executive and personal support to the CEO, managing complex calendars, inboxes, meetings, travel, board and investor logistics, confidential documentation, follow-ups, and special projects. Serve as a trusted liaison with internal and external stakeholders while proactively resolving administrative challenges. The role requires flexibility outside regular hours, strong discretion, excellent organization, and fluency in Hebrew and English.

Monitor virtual tutoring sessions, ensure tutors and students connect on time, and provide temporary student support when tutors are absent. Update student progress and lesson notes in SPARK, enforce tutoring standards and policies, troubleshoot technology issues, and communicate session information to the team. This part-time remote role requires consistent shift availability and prior Ignite Reading tutoring experience.

Own GTM strategy and operations, including KPI dashboards, revenue planning, quota tracking, forecasting, business reviews, and process optimization. Partner cross-functionally with Sales, Finance, Marketing, Product, and Customer Success to improve data integrity, operational efficiency, and growth. Build AI agents to automate recurring workflows and reporting. Use analytics and customer engagement metrics to generate actionable recommendations and drive measurable business outcomes.

Manage pre-litigation personal injury cases by opening insurance claims, coordinating with carriers, obtaining medical records and police reports, resolving lien and subrogation issues, and preparing cases for demand drafting. The role requires close collaboration with paralegals, attorneys, clients, and insurance representatives while identifying operational bottlenecks in a fast-paced, high-volume environment. Portuguese and English bilingual communication is required.

Provides first-line IT support to employees by responding to tickets, troubleshooting hardware and software, managing installations and configurations, supporting credentials and access, maintaining documentation, and improving IT workflows. The role requires strong Windows and Mac expertise, network and identity troubleshooting, ServiceNow experience, endpoint and mobile device management knowledge, and excellent communication and customer service skills.

Annual subscription signup for the Emerging Leaders program. Applicants submit their information for approval and receive an emailed invoice for subscription payment once approved.