Top Operations & Support Jobs in Columbus, OH

Manage pre-litigation personal injury cases by opening insurance claims, coordinating with carriers, obtaining medical records and police reports, resolving lien and subrogation issues, and preparing cases for demand drafting. The role requires close collaboration with paralegals, attorneys, clients, and insurance representatives while identifying operational bottlenecks in a fast-paced, high-volume environment. Portuguese and English bilingual communication is required.

Provides first-line IT support to employees by responding to tickets, troubleshooting hardware and software, managing installations and configurations, supporting credentials and access, maintaining documentation, and improving IT workflows. The role requires strong Windows and Mac expertise, network and identity troubleshooting, ServiceNow experience, endpoint and mobile device management knowledge, and excellent communication and customer service skills.

Annual subscription signup for the Emerging Leaders program. Applicants submit their information for approval and receive an emailed invoice for subscription payment once approved.

Supports and administers the Deltek Vision enterprise application, including user support, configuration, security, troubleshooting, reporting, training, documentation, data integrity, integrations, testing, and feature rollouts. The role serves as the Deltek subject matter expert, partners with vendors and enterprise applications leadership, supports process improvements and automation, and develops knowledge of related enterprise systems such as UKG and Newforma.

Provides customer support through telephone, live chat, and email for electronic banking products, accounts, loans, payments, cards, and related services. Researches and resolves inquiries, maintains account records, corrects documentation discrepancies, explains bank policies, cross-sells services, and follows compliance, risk management, and performance standards. The full-time hybrid role requires shift availability Monday through Saturday, onsite training, and reliable high-speed internet for remote work.

Governs enterprise change enablement and release management processes to support stable, compliant technology delivery. Responsibilities include risk-based change approvals, CAB facilitation, release planning, deployment coordination, audit readiness, rollback and testing oversight, CI/CD integration, production support readiness, KPI reporting, stakeholder communications, and continuous process improvement. The role also manages ITSM and release tooling, supports major incidents and emergency changes, and collaborates with engineering, QA, operations, security, business stakeholders, and auditors.

Provides customer support via email, chat, and phone for home-buying and real estate brands. Responsibilities include understanding customer needs, troubleshooting issues, creating and assigning leads, following support scripts, escalating concerns, and maintaining a high-quality customer experience. This is a remote 1099 contract role scheduled within operating hours from 7 AM to 7 PM Central time, seven days a week.

Provides entry-level technical customer support for Deluxe software, monitoring application queues, managing support tickets within SLA guidelines, documenting customer interactions, resolving client cases, and communicating updates. The role requires basic troubleshooting, scripting, software and product knowledge development, and participation in collaborative case-resolution activities.

Montauk Capital invites undergraduate candidates to share resumes and areas of interest across venture building, venture investing, platform operations, and portfolio company roles. The firm will contact applicants when a suitable opportunity becomes available.

Provides deal desk and sales operations coverage for B2B SaaS opportunities during an eight-month maternity leave term. Partners with Account Executives, Finance, and Legal to structure pricing, discounts, payment terms, contracts, and approvals. Reviews non-standard terms, maintains deal data in DealHub and the CRM, resolves commercial issues, guides sales teams through processes, and recommends improvements to Revenue Operations workflows.