Top Operations & Support Jobs in Columbus, OH

Lead and operate a Manipulation Data Farm to collect high-quality robotics data at scale. Manage a team of ~15 operators, own scheduling, equipment utilization, KPIs, QA, SOPs, and cross-functional delivery. Drive throughput, resolve bottlenecks, implement improvements and automation, and ensure safety and operational excellence while partnering with ML, robotics, software, and product teams.

As a Premium Auditor, you'll conduct audits at client sites, review financial records, verify operations, and manage your schedule to maximize earnings.

Provide high-level administrative support to executive leadership including calendar, travel and meeting management; prepare correspondence, reports and presentations; manage expenses, supplies, records and confidential information; take meeting minutes; coordinate projects, events and stakeholder communications; perform research and be available outside normal hours as needed. Travel within the service area required.

The Senior Revenue Operations Analyst will manage strategic RevOps projects, optimize sales processes, and provide analysis of revenue activities to support growth initiatives.

Manage day-to-day carwash and detailing operations, lead and train staff, optimize processes, oversee supply chain and budgets, ensure safety and quality, and perform hands-on tasks.

Manage complex Michigan Personal Injury Protection claims from assignment through resolution. Responsibilities include coverage analysis, investigation, evidence gathering, damage evaluation, policy and legal review, settlement negotiation, payment approval, sub-claim creation, referrals, documentation, and claim closure. The role handles intermediate claims involving injuries and attendant care, coordinates with insureds, medical providers, attorneys, and insurance carriers, and may require travel, inspections, licensing, and occasional overnight stays.

Manage complex escalated customer issues as the primary contact, providing proactive communication and timely resolutions. Coordinate site visits, obtain confidential signatures, document cases, and maintain expertise in solar agreements, billing, and system performance. Work with executives, internal teams, third parties, and prevention subject-matter experts to improve processes and training. Solicit customer feedback and deliver empathetic, high-quality service while independently managing multiple deadlines.

Manage escalated customer issues as the primary point of contact, providing empathetic resolutions and proactive updates. Coordinate site visits, obtain time-sensitive signatures, document cases, and collaborate with internal teams, executives, third parties, and prevention specialists. Apply knowledge of solar agreements, billing, system and battery performance, while identifying process improvements and gathering customer feedback.

Coordinates interpreting assignments across clients and projects by scheduling qualified interpreters, recruiting language professionals, communicating assignment details, maintaining records, onboarding resources, reviewing invoices, and resolving coverage issues. The role monitors schedules, handles cancellations and urgent changes, collaborates with project management, finance, recruiting, and operations teams, and identifies workflow improvements. It requires independent remote work during U.S. Eastern business hours and professional English communication.

Seasonal onsite coordinator supporting Boulder office operations, reception, supplies, mail, storage, access systems, facilities coordination, satellite workstations, employee events, engagement initiatives, and Festival-specific administrative tasks. The role greets visitors, routes inquiries, maintains shared files, supports staff logistics, and assists employees and patrons while helping create an organized, welcoming workplace.

Analyzes business processes, systems, and operational data to identify inefficiencies and implement improvements. Documents current-state processes, develops procedures and workflow diagrams, supports audits, and evaluates change effectiveness. Collaborates with stakeholders on project scopes, business cases, implementation, testing, training, and UAT releases. Monitors KPIs, recommends system and process enhancements, provides training and technical assistance, and coordinates multiple initiatives across business, IT, and servicing departments.