Top Operations & Support Jobs in Columbus, OH

Leads account operations across a complex agency client portfolio, establishing systems for planning, staffing, delivery, scope, budgets, and risk management. Oversees portfolio health and capacity reviews, improves onboarding and account workflows, supports renewals and growth, and develops client management talent. Partners with agency leadership and cross-functional teams to strengthen accountability, resource coordination, client delivery, and operational scalability.

Serve as the business-facing NetSuite Order Management expert to analyze and optimize multi-channel order-to-delivery processes, gather and document functional requirements, lead functional testing, validate integrations, train stakeholders, and support day-to-day order management operations across ecommerce, EDI, and direct sales channels.

Provides customer service and administrative support for assigned accounts from order entry through delivery and issue resolution. Enters and reviews orders, responds to customer inquiries, monitors open orders, coordinates with manufacturing and logistics teams, communicates updates, resolves discrepancies, and ensures customer requests are completed accurately and promptly.

Provide client-facing support for Financial Advisors/Private Wealth Advisors: execute transactions, answer account questions, assist with account documentation, prepare client materials, manage scheduling/calendars, support digital tool enrollment, and perform administrative tasks to deliver exceptional client service.

Administer and support enterprise desktop environments, including Intune, SCCM, Windows devices, compliance policies, application deployment, security controls, and device enrollment. Provide Tier III support, partner with Security and IAM teams, contribute to modernization and integration projects, evaluate desktop technologies, maintain documentation, and automate recurring processes through scripting and reporting.

Provides executive-level administrative support to the COO and Chief Real Estate Development Officer. Responsibilities include managing calendars, coordinating meetings, preparing agendas and notes, handling correspondence, creating presentations, editing documents, processing reimbursements and timesheets, organizing confidential records, and completing follow-up tasks. The role requires discretion, strong communication, multitasking, proficiency with Microsoft Office, and occasional use of a personal vehicle for routine business tasks.

Manages assigned customer accounts throughout the order fulfillment process, including order entry, confirmations, shipment tracking, inquiries, issue resolution, quotations, and backlog monitoring. Coordinates with Sales, Production Planning, Distribution, Finance, and other teams to ensure accurate and timely fulfillment. Handles escalated customer issues, supports priority accounts, mentors team members, and contributes to continuous improvement initiatives in a manufacturing environment.

A 12–18 month rotational program developing future operations leaders through hands-on assignments in distribution, manufacturing, inventory control, safety, quality, and frontline supervision. Participants analyze KPIs, improve processes, lead operational projects, collaborate cross-functionally, and complete a capstone presentation. The program requires nontraditional shift availability, travel, possible relocation, physical work in warehouse and production settings, and progression into an operations leadership role after completion.

This is a general consideration application for candidates interested in joining CertaSite’s fire and life safety company. Applicants should provide complete contact information and identify the role or department they want to pursue. The company offers growth opportunities, benefits, paid time off, education reimbursement, and a mission-driven work environment. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Provide first-line technical support for hospital PACS environments, troubleshooting customer issues, managing and documenting service requests, escalating complex problems, and ensuring regulatory compliance. Collaborate with senior engineers and cross-functional teams, communicate resolutions, maintain technical expertise, support installations and repairs, analyze root causes, and monitor service performance. This field-based role supports mission-critical healthcare technology customers across New England.