Top Operations & Support Jobs in Columbus, OH

Provides advanced onsite IT support for workstations, applications, access, connectivity, peripherals, and enterprise systems. Owns moderately complex and escalated tickets, troubleshoots issues, documents resolutions, supports deployments and onboarding, develops knowledge-base content, identifies recurring problems, and mentors junior support staff. Collaborates with IT Support, IT Operations, Engineering, Facilities, and business teams while maintaining service standards and protecting sensitive information in a PHI/HIPAA environment.

Oversee daily operations of an affordable housing community, including leasing, resident relations, rent collection, compliance, budgeting, financial reporting, property inspections, maintenance coordination, vendor communication, and team leadership. The role requires excellent customer service, knowledge of property management practices, timely documentation, emergency response availability, and compliance with housing regulations and investor requirements.

Supervises multiple disability claims examiner and technical teams, providing workload oversight, training, quality review, jurisdictional guidance, appeals handling, reserve reviews, and claims analysis. Maintains client relationships, monitors complex and litigated claims, ensures licensing and documentation compliance, supports process improvements, and manages hiring and colleague performance development.

Leads Padagis’s global IT organization, strategy, roadmap, operations, infrastructure, security, applications, and enterprise systems. Oversees budgets, vendors, contracts, compliance, risk management, incident response, SAP implementations, system upgrades, and integrations following acquisitions. Aligns technology initiatives with business objectives and leads IT professionals across a regulated pharmaceutical environment.

Leads a Tier 2 software support team responsible for diagnosing complex production issues, managing escalations, driving root-cause analysis, and improving system reliability. Partners with Product, Systems Integration, Robotics, Engineering, and Customer Operations to deliver durable fixes. Establishes support processes, incident response practices, monitoring, alerting, documentation, and runbooks while mentoring engineers and building a customer-focused culture of continuous improvement.

Provide Level 1 IT support for Windows devices, Microsoft 365, mobile devices, user accounts, connectivity, onboarding, and offboarding. Troubleshoot hardware, software, VPN, WiFi, and application issues while documenting resolutions and supporting employees at client and company sites. The role may grow into Level 2 responsibilities including Windows and Linux administration, networking, Intune, security tools, scripting, escalations, documentation, and mentoring.

Monitors, troubleshoots, repairs, and configures distribution center hardware, network infrastructure, telecommunications equipment, software applications, workstations, and peripherals. Provides technical support and training to facility users, installs communication equipment and software, performs backups, maintains equipment and supply inventories, coordinates vendor maintenance, and leads technology and operational projects.

Manage rental-property delinquency and eviction cases, including resident communications, payment plans, legal coordination, recordkeeping, trend analysis, reporting, and compliance with local laws. Partner with property management and legal teams to reduce delinquency, support resident retention, and improve payment processes. Provide training, attend court proceedings as needed, and travel quarterly within the assigned territory.

Provides strategic and operational leadership for a nonprofit serving people facing homelessness and economic instability. Oversees programs, volunteers, fundraising, grants, budgets, compliance, staff development, partnerships, community outreach, performance measurement, and Board reporting. The role represents the organization in coalitions, policy discussions, and media engagement while expanding services and creating opportunities for people with lived experience.

Provides front-desk reception and administrative support for a London law office. Greets and directs clients, staff, partners, and solicitors; maintains a polished, well-stocked office; orders beverages and snacks; handles errands and package mailing; and supports office projects. Requires strong organization, communication, confidentiality, initiative, attention to detail, computer proficiency, and the ability to prioritize tasks. The role is fully office-based, Monday through Friday, with occasional overtime.