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Top Customer Success Jobs in Columbus, OH

973+ Job Results
Yesterday
Columbus, OH
Remote
923 Employees
Junior
923 Employees
Junior
Artificial Intelligence • Software • Automation
The Experienced Customer Support Engineer at ABBYY will troubleshoot complex issues for B2B customers, primarily through Zendesk. Key responsibilities include resolving tickets, collaborating with teams, writing knowledge base articles, and communicating effectively in English. The role requires technical skills in operating systems, databases, and programming with some experience in C++ and basic knowledge of other languages.
Yesterday
Columbus, OH
Remote
46 Employees
65K-75K Annually
Junior
46 Employees
65K-75K Annually
Junior
Information Technology
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
Yesterday
Columbus, OH
Remote
3,118 Employees
Entry level
3,118 Employees
Entry level
Machine Learning • Cybersecurity
As a Customer Success Manager, you will drive customer loyalty and adoption of Trellix solutions, articulate the value of these services, and ensure customer satisfaction. The role involves developing trust-based relationships with key stakeholders, understanding their business strategies, overseeing onboarding, and coordinating with Sales for account transitions.
Yesterday
Columbus, OH
9,968 Employees
Junior
9,968 Employees
Junior
Biotech
As a Fab Support Specialist, you will coordinate shipping of customer materials, manage inventory, provide customer service, and oversee safety inspections. You will handle hazardous materials, enter details into systems, and collaborate with customers to optimize inventory management, all while ensuring adherence to safety protocols.
Yesterday
Columbus, OH
Remote
31 Employees
70K Annually
Mid level
31 Employees
70K Annually
Mid level
Other • Analytics
As a Senior E-Commerce Client Manager, you will manage client relationships, oversee bookkeeping, handle complex accounting tasks, and improve financial processes. You'll also train bookkeepers, onboard new clients, and ensure accurate financial reporting for small businesses.
Yesterday
Columbus, OH
10,001 Employees
Mid level
10,001 Employees
Mid level
Hardware • Information Technology • Other • Software • Analytics
The Implementation Specialist will focus on facilitating the successful adoption of Trimble MEP's estimating products by clients, managing end-to-end client projects, conducting training sessions, and collaborating with various teams to enhance customer satisfaction. Responsibilities also include addressing client inquiries and gathering feedback to improve product adoption.
Yesterday
Columbus, OH
Remote
132 Employees
Mid level
132 Employees
Mid level
Fintech • Information Technology
As a Customer Success Manager at Alpaca, you will ensure customer satisfaction and retention by managing customer relationships post-launch. You'll act as the primary contact for B2B customers, facilitate effective communication, drive feature adoption, and develop strategies for customer success, while identifying areas for improvement.
Yesterday
Columbus, OH
Remote
327 Employees
Junior
327 Employees
Junior
Software
As a Customer Success Manager for the Public Sector, you will support data science teams in using Posit's software products, driving customer retention and adoption by understanding their needs, managing renewal processes, and collaborating with sales and engineering teams to ensure successful implementation.
Top Benefits:
401-K
401-K Matching
Company Equity
+22 More
Yesterday
Columbus, OH
Remote
473 Employees
Senior level
473 Employees
Senior level
Artificial Intelligence • Information Technology • Consulting
The Technical Account Manager will be the primary contact for major AI-focused customers, helping resolve technical issues related to Nebius Cloud services and managing large-scale AI deployments. This role involves customer support, sales collaboration, product liaison, and stakeholder management.
Yesterday
Columbus, OH
Remote
175 Employees
95K-112K Annually
Mid level
175 Employees
95K-112K Annually
Mid level
Security • Cybersecurity
As a Customer Success Manager, you'll ensure customer satisfaction and drive platform adoption, nurturing relationships with stakeholders and acting as a trusted advisor. Responsibilities include establishing success criteria, educating customers about features, addressing escalations, maintaining a feedback loop, and presenting value reviews to enhance retention and growth.
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