Fab Support Specialist

In this role, you will report to the Supervisor, Onsite Services and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

Location: Hillsboro, Oregon

Schedule: Mon – Fri, days

Wage: $21 per hour

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

• Time Off: Paid Time Off (PTO), and Company paid holidays,

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,

• Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we’re looking for:

• High School Diploma or GED is required; 2-year technical degree preferred. 

• 2+ years equivalent experience in material handling, inventory replenishment, and/or customer service required.

• Microsoft Office Suite with proficiency in Word and Excel required. 

• Mechanical aptitude required.

• Spill containment training, IATA, DOT, IMDG and OSHA Right to Know experience is a plus.

• Inside sales experience desired.

• Conform to all customer requirements for background checks, health and safety issues, security clearances and medical checkups required.

• Knowledge of Information Access and System SAP strongly desired.

• Experience in either shipping, inventory, or purchasing required.

• Excellent Customer Service Skills; displays a professional can do demeanor required.

• High regard for safety, quality and adherence to protocols, policies, and procedures.

• Ability to self-manage and self-motivate, forward thinking.

• Ability to prioritize tasks and meet goals.

• Knowledge of Avantor’s products and services desired

• Effective communication, both in writing and verbally

• Able to lift 50lbs. and handle a cart weighing 100lbs. required.

How you will thrive and create an impact:

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
 

As a Fab Support Specialist, you will:

• Perform coordination activities such as shipping customer material (including hazardous materials), answering customer calls, handling routine issues, operating a manual cart, entering relevant shipping information into the customer computer system, and maintaining inspections on safety stations and equipment. Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.

• Perform inventory management related functions such as monitoring equipment due for service, slow moving and dead stock, conduct cycle counting and yearly inventories, and reporting, etc. Increase Avantor revenue by controlling customer spend, provide daily customer service functions and collaborate with the customer relative to inventory management.

• Interface directly with customer POC, purchasing directors, facility directors and plant managers etc. Responsible for handling consigned, non-consigned, customer owned and 3rd party inventory onsite at the customer location.

• Perform purchasing functions such as providing level 2 and 3 SAP support (B/O, DFS, or 3P Support), running quotes, document control, filing and records maintenance, sorting and monitoring reclaimed and recyclable material, resolving open invoices/pricing, and forecasting, etc. Responsible for all customer service-related functions including but not limited to order entry, reporting, basic cross referencing and product conversions to VWR brand or best buy products, maintaining metrics, and cost avoidance, etc.

• Use Avantor and customer computer systems (SAP, Citrix, Info Access, Intranet, Stock-Tracker, Chem SW, and customer specific ERP systems as well as customer specific shipping systems) in fulfillment of job duties.

• Meet goals and objectives: revenue, safety, performance, and quality.

• Train Fabrication Support Technicians and new Fabrication Support Specialists on job aspects.

• Create programs for enhanced service efficiencies.

• Work with manufacturing representatives.

• Document SPI Requests.

Chemical Delivery:

• Handle production chemical orders for customer & deliver to POU locations throughout the Fab.

• Enter orders based on Intel production requirements in Intel's WIINGS system.

• Talk to customer regarding chemical orders and production requirements.

Etch Tech:

• Clean, bag, stock, and ship quartz, ceramic, and metal parts for semiconductor equipment while following all safety guidelines.

• Run cleaning & shipping schedule to match customer's production requirements.

• Ability to operate equipment used for cleaning & maintenance of parts such as includes ultrasonic sinks, large laboratory ovens, and Nitric Acid baths.

• Inventory management of manufacturing parts in customers computer system.

• Coordinate shipping schedule of outbound parts.

• Other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.